lucy9_

Q: I have no "People" Album from ios10 update

Updated to ios10 today, went into photos album and I have the "Places" album but no "people" one. I have thousands of photos on and lots of people in them so what she the problem? Do I need to set up the album in settings somehow for the facial recognition album

iPhone 5c, iOS 10.0.2

Posted on Oct 2, 2016 9:19 AM

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Q: I have no "People" Album from ios10 update

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  • by Joseph_S.,

    Joseph_S. Joseph_S. Oct 3, 2016 3:23 PM in response to lucy9_
    Community Specialists
    Oct 3, 2016 3:23 PM in response to lucy9_
    Hi lucy9_,

    Welcome to Apple Support Communities! 

    I see that after updating to iOS, you don't see the People album. I understand wanting to make sure that you have this album in your Photos, this is a really cool new feature. 

    ​I see you are using an iPhone 5c. The People feature isn't available on iPhone 5 models. 

    Additional information can be found in the iPhone user guide for iOS 10, specifically, this section:
     

    People

    Photos scans your photo library for people’s faces and adds the most frequently found faces to the People album. You can assign names to the people Photos finds, add people who appear less frequently, mark people as favorites, and view memories that contain specific people. The more photos you have, the longer the first scan takes.

    People are synced among devices where you’re signed in with the same Apple ID.

    Note: The People feature isn’t available on iPhone 5.


    Best Regards.