Q: My new iPod shuffle (4th gen.) won't turn on even after 3 hours of charging
I just got a new 4th generation iPod shuffle and it won't power up when I turn it on. I charged the unit overnight using my desktop USB port - I believe it is charging since its status light is constant amber. Upon unplugging the unit and turning it on, it still won't power up - the status indicator is blank. I've also tried using an iPhone power adapter to charge the unit for 3 hours but the status light still maintains as constant amber while charging. I do not have any problems syncing my music. I have also tried updating the firmware but to no success. What might be the problem?
iPod shuffle
Posted on Sep 29, 2016 11:28 PM
When you connect it to the USB power adapter, the shuffle's light should be solid (not blinking) amber while charging. It should eventually become solid green when fully charged. While connected to the computer, it blinks amber while iTunes is syncing. If Manually manage music or Enable disk use is enabled, it continuously blinks amber while connected to computer, until you Eject it in iTunes. Blinking light is always amber (not green), and means Do not disconnect (eject iPod before disconnecting). Solid light indicates battery charging status, and means OK to disconnect.
After disconnecting shuffle, when you move power switch to ON position, if you don't see the shuffle's light come ON at all, the shuffle may have a defective battery. If the shuffle's light does not ever become solid green when charging from USB power adapter, that may also indicate a battery problem.
Since it's brand new, you should return it for refund or exchange it for another one.
Posted on Oct 2, 2016 6:39 AM