Apple TV
Q: New ios10 update won't allow AirPlay of Amazon Prime Video to Apple TV
I Updated 2 of my 3 phones and on both updated phones AirPlay does not work with Amazon Prime Video. The phone operating on 9.3.5 works great and my iPads still work. Is there a fix for the new ios10? Or is it a function no longer offered?
iPhone 6s, iOS 10
Posted on Sep 17, 2016 8:09 AM
by Winston Churchill,Apple recommended
Apple TV
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your mobile device or computer.
If you continue to have problems contact Amazon, they may need to update their app.
For an all round better experience you can always use the iTunes Store to obtain your content.
Posted on Sep 17, 2016 8:25 AM