SL01
Level 1 (4 points)
Mac OS X

Q: I can not  upgrade  to Sierra

having my Macbook Pro /2012/, I can not  upgrade;

After downloading, the process  starting  and after ½ hour, it says,  process  is running, calculating  the time, than saying some 33, 34 minutes, and after  again and again ; I.e happens nothing, after 2 hours,...

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Oct 3, 2016 2:25 PM

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SL01

Q: I can not  upgrade  to Sierra

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  • by swbaus,

    swbaus swbaus Oct 4, 2016 2:36 AM in response to SL01
    Level 1 (12 points)
    Mac OS X
    Oct 4, 2016 2:36 AM in response to SL01

    Your lucky!!!! Dont do it. Wait until all these issues have been sorted out

  • by iDriss_5555,

    iDriss_5555 iDriss_5555 Oct 4, 2016 3:16 AM in response to SL01
    Level 1 (116 points)
    Mac OS X
    Oct 4, 2016 3:16 AM in response to SL01

    Hi SL01,


    First, quit the App Store application (e.g. by selecting "App Store->Quit App Store" or pressing Cmd-Q or click the red dot in the top left corner of the window).  Start up Activity Monitor (you'll find it on Launchpad in the Utilities collection or using Finder in Applications/Utilities/Activity Monitor.  Activity monitor is used to display the processes running on your Mac. You could go hunt around for the processes called "storeuid" and "storedownloadd" but an easier method is to enter "storeuid" in the Activity Monitor filter box. Highlight the process by clicking on it.  The "Quit Process" stop sign should become available.  Go ahead and click on Quit Process to kill it. You'll be asked if you really want to quit the process. Confirm by clicking "Quit". Normally this should do the trick and the process will disappear immediately and be replaced a little while later by a new process. Just do the same for the "storedownloadd" process.

    Finally just relaunch the AppStore and the Upgrade, it should be fine.


    Cheers !