Q: HomeKit accessories not responding in home, but do work outside.
Hello,
I just recently got a new Hunter Signal Ceiling fan which is one of the first HomeKit enabled fans. I have gone through the setup on my iPhone 7 Plus for the fan about 20 times. Each time, the setup works and the fan is controllable for about 1 - 5 minutes each time. Then both the buttons for the Fan and the Light start to show "No Response" on them. Clicking the buttons, surprise, has no effect on the fan or the light.
I have my Apple TV (4th Generation) setup as a hub. I also tried setting up my iPad as a hub. Neither helped with getting my fan to work. However... today we were out shopping and I happened to pull up the control center. I noticed that both the light and the fan buttons no longer said "No Response" and I tapped one. After a few seconds, the fan button said it was now on. Then I tried the light. Same positive response. I played with them a few moments and everything seemed to work... except I couldn't be sure because, you know, I wasn't at home.
So, when I got home, I tried again... back to "No Response" on the buttons. What the heck? So I then turned off the wifi on my phone and guess what? The "No Response" disappeared and both the fan and the light work.
So there's something about when my iphone is on my own wifi network, it can not talk to the HomeKit accessories. That makes no sense. Why would that be? Is there something on my router that I need to unblock (although I looked and could not find anything that is blocked).
I have contacted the support team for the fan as well. But I am starting to think that this is something with the iPhone, not the fan. Oh, and opening up HomeKit on the iPad will not work internally either.
Thanks in advance for any help you can provide.
Bob
iPhone 7 Plus, iOS 10.0.2
Posted on Oct 2, 2016 5:36 PM
