Usxpp

Q: My new headphones produce no sound.

I Got my new phone exactly one week ago today. they were working fine before but a second later, nothing. no sound.

iPhone 6s Plus, iOS 10.0.2

Posted on Oct 1, 2016 7:47 PM

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Q: My new headphones produce no sound.

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  • by Rudegar,Apple recommended

    Rudegar Rudegar Oct 4, 2016 7:39 AM in response to Usxpp
    Level 7 (28,894 points)
    Apple TV
    Oct 4, 2016 7:39 AM in response to Usxpp

    I would test the headset in another device with a 3.5mm minijack connector such as a computer or the likes

    and test another 3.5mm minijack headset with the phone

     

    this should show if the fault is with the headset or the phone