gabidml

Q: whatsapp restore stuck at 99% and rebooting in loop

< iPhone 6S - iOS 10.0.2 - Whatsapp 2.16.11 >

 

Hello. I was forced to update my whatsapp yesterday due to my version being outdated. Download didn't work, so I deleted the app and reinstalled it.

However when I tried to restore my chat history from iCloud, it restores up to 99% and gets stuck at "finishing up". It sometimes gives me hopes of working and goes on the Optimize window, then up to 100 jumping straight back into the Restore from iCloud page, stuck at 99%...

I tried deleting/re-downloading, rebooting the phone... nothing works, please help??

iPhone 6s, iOS 10.0.2

Posted on Sep 29, 2016 8:49 AM

Close

Q: whatsapp restore stuck at 99% and rebooting in loop

  • All replies
  • Helpful answers

  • by zinacef,

    zinacef zinacef Sep 29, 2016 9:24 AM in response to gabidml
    Level 5 (5,294 points)
    Applications
    Sep 29, 2016 9:24 AM in response to gabidml

    Try restarting your device and trying again -- Restart your iPhone, iPad, or iPod touch - Apple Support

  • by keamata,

    keamata keamata Oct 3, 2016 12:33 AM in response to gabidml
    Level 1 (4 points)
    Oct 3, 2016 12:33 AM in response to gabidml

    have you succeeded?

  • by Mo.alali,

    Mo.alali Mo.alali Oct 3, 2016 7:01 AM in response to gabidml
    Level 1 (4 points)
    Oct 3, 2016 7:01 AM in response to gabidml

    figured out anything bro? any helpful solutions?!

  • by dee126,

    dee126 dee126 Oct 4, 2016 12:46 PM in response to gabidml
    Level 1 (4 points)
    Oct 4, 2016 12:46 PM in response to gabidml

    Ok I am upgrading from Iphone 6 to Iphone 7 and I had this problem at first.

     

    I solved it by doing a full chat (including video) back up to iCloud on my Iphone 6 (old phone) first.

     

    Than install whatsapp on my Iphone 7 (new phone) than whatsapp restore from iCloud.

     

    bam! Its all good!!! I hope this help

  • by dee126,

    dee126 dee126 Oct 4, 2016 12:55 PM in response to gabidml
    Level 1 (4 points)
    Oct 4, 2016 12:55 PM in response to gabidml

    Ok I am upgrading from Iphone 6 to Iphone 7 and I had this problem at first.

     

    I solved it by doing a full chat (including video) back up to iCloud on my Iphone 6 (old phone) first.

     

    Than install whatsapp on my Iphone 7 (new phone) than whatsapp restore from iCloud.

     

    bam! Its all good!!! I hope this help

  • by aleggs,

    aleggs aleggs Oct 9, 2016 2:17 PM in response to gabidml
    Level 1 (4 points)
    iCloud
    Oct 9, 2016 2:17 PM in response to gabidml

    Had the same problem. We made many tries with restoring from the iCloud (always stuck at 99%) and from the backup on the Mac.

    After many tries we have the problem solved now.

    Both iPhones had the same name.

    I renamed both of them (iPhone settings/General/About/Name).

    Deleted the WhatsApp App on the new iPhone.

    Then made a backup of the old iPhone to a Mac (and to iCloud) with iTunes.

    On the new iPhone: backup restored from the Mac with iTunes.

     

    I don't know which step was essential. But with this sequence it worked out fine with our iPhone SE / iOS 10.

  • by Yefox,

    Yefox Yefox Oct 15, 2016 12:09 AM in response to gabidml
    Level 1 (4 points)
    Oct 15, 2016 12:09 AM in response to gabidml

    I Had the same issue

    till i I just was about to delete my whatsapp and downloaded again without backup

     

    here is how I solved ( but couldn't get the pic back )

     

    after the whatsapp reminds 99% and stuck there.

    go to setting/ iCloud/ turn off ur iClould

     

    then open whatsapp again

    the application will ask you that there is no iCloud available and will option you to start whatsapp without backup

    just say say yes and skip this point.

     

    Onice you open ur wasp will see ur chats all there

    just no pic inside which I believe is better than losing ur chats too