StankDrank

Q: Siri not working on Macbook Pro?

I made sure the internal/default mic on the macbook pro is activated and working, and the input volume works. I activate Siri and it never listens, it seems frozen. There are sometimes moments where it makes a sound as if it is bugged out/super delayed, especially when I click on it repeatedly. It also doesn't activate when I click on the mic. Siri is enabled and everything in my settings. What is wrong? Is it a bug or something wrong with my settings?

MacBook Pro with Retina display, macOS Sierra (10.12), Siri

Posted on Sep 29, 2016 7:04 AM

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Q: Siri not working on Macbook Pro?

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  • by chris_g1,

    chris_g1 chris_g1 Sep 30, 2016 11:41 AM in response to StankDrank
    Community Specialists
    Sep 30, 2016 11:41 AM in response to StankDrank
    Greetings StankDrank,

    Thank you for using Apple Support Communities. It seems like you want to use Siri on your MacBook Pro running macOS Sierra but Siri appears not to hear you speak. 
    I would recommend you read these articles, the first one provides you with the location of the setting you will want to verify and how to check if it is a mic issue since there are two places you assign the mic input. Sound preferences and in Siri preferences.
     

    Change Siri settings

    Go to System Preferences and click Siri. Or you can just ask Siri to open Siri Preferences.

    In Siri Preferences, you can:

    • Turn Siri on or off
    • Change the language or dialect that Siri expects you to use
    • Change the gender and dialect of the voice that Siri uses when speaking to you
    • Turn off voice feedback so that Siri shows results silently

    Get help


    Use Siri on your Mac - Apple Support

    If Siri still having trouble responding after that we can test it in a new user to see if it is a profile issue or if it is system wide.
    How to test an issue in another user account on your Mac - Apple Support


    Take care.

  • by CCS-Ben,

    CCS-Ben CCS-Ben Oct 4, 2016 2:12 PM in response to StankDrank
    Level 1 (14 points)
    Mac OS X
    Oct 4, 2016 2:12 PM in response to StankDrank

    I had a similar issue. Below are the steps that solved it for me. More info at Re: Siri not working on Sierra.

     

    Siri appears to be working now. Here's what I did...

     

    1. I unplugged my OWC dock from my MacBook, and unplugged all accessory cables from my OWC dock.
    2. I then plugged in my OWC dock to my MacBook (no accessories plugged into OWC dock).
      1. Siri worked.
    3. I then proceeded to plug each accessory into the OWC dock, and tested Siri after each step.
      1. Siri would stop working after plugging in a certain accessory.
    4. Each time Siri stopped working I started over (back to step 1).
    5. After the third time (or so) of Siri not working after a certain point, I turned Siri off and on again via System Preferences.
      1. After doing this, Siri has now been working consistently.

     

    I don't know if the key was unplugging/plugging in the dock/accessories, or if the solution was turning Siri on/off (I had previously tried turning Siri on/off but it didn't fix it).

     

    I've shut-down and restarted several times now and Siri continues to work without any interaction from me.

  • by brandhunter,

    brandhunter brandhunter Oct 6, 2016 1:02 AM in response to chris_g1
    Level 1 (4 points)
    Oct 6, 2016 1:02 AM in response to chris_g1

    I am having problems with Siri connecting to the internet.Im using a connection that uses a proxy,could this be the reason why Siri cant connect?