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Helpful answers
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Oct 5, 2016 5:31 PM in response to Celeste Jonesby brenden dv,★HelpfulHowdy Celeste Jones,
Thanks for using the Apple Support Communities!
From your post it looks like you have a couple of instances of Installer.app running on your Mac. Have you installed anything previously, and do you still see the installers running on your Dock? If so, simply finish the installation process or quit the installers. If not, then let's go ahead and just restart your computer to safe mode, and then restart normally to see if the issue persists:
macOS Sierra: Start up in safe mode
Take care. -
Oct 7, 2016 10:57 AM in response to brenden dvby Celeste Jones,Thanks for your help Brenden. No recent installations and none in the dock. Did a safe mode restart and over time the app spontaneously returned...may have picked up some malware but not sure what....
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Oct 7, 2016 11:16 AM in response to Celeste Jonesby Starr.C,Hey Celeste,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - Contact Apple Support
Take care.
