RonRdRcr

Q: Audio not working through USB with iOS 10.02

I have been using my iPhone 6s with my car stereo via USB with no problems for over 6 months.  After updating to iOS 10.02 my audio no longer plays through my car.  I can control my phone from the stereo but all audio is through the phone speakers.  This is for Pandora, spotify or my music on my phone.  It is driving me nuts trying to figure this out.

iPhone 6s, iOS 10.0.2

Posted on Oct 1, 2016 1:18 PM

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Q: Audio not working through USB with iOS 10.02

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  • by becky_s22,

    becky_s22 becky_s22 Oct 2, 2016 3:45 PM in response to RonRdRcr
    Community Specialists
    Oct 2, 2016 3:45 PM in response to RonRdRcr
    Hi RonRdRcr,

    Thank you for posting in the Apple Support Communities! After reading your post, I see that you're having some problems playing audio through your car speakers with your iPhone 6s connected via USB. I know how vital it is to have that music up and running in your car, and I'm glad to help.

    Take a look at the following steps we recommend for this issue:
     

    If you're using USB Playback

    1. Restart your iOS device and your car. 
    2. Connect your iOS device to a different stereo USB port (if you have one).
    3. Try a different USB cable.
    4. Update your iOS device.
    5. Install any firmware updates for your car stereo.
    6. Try playing audio from a different app. If you can't play audio from a specific third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.

     

    Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

    Take care!

  • by MayaMutt,

    MayaMutt MayaMutt Oct 4, 2016 10:36 PM in response to becky_s22
    Level 1 (4 points)
    Oct 4, 2016 10:36 PM in response to becky_s22

    That reply is not helpful. The cable and vehicle are the same as prior to the update. Rebooting is fruitless. The iOS update has broken something with the USB communication to vehicle systems. Seeing reports of the issue on multiple car brands. Mine is a Nissan and failing just as described here.

  • by undecided about spots,

    undecided about spots undecided about spots Oct 6, 2016 8:32 AM in response to becky_s22
    Level 1 (4 points)
    Oct 6, 2016 8:32 AM in response to becky_s22

    Hi becky_s22,

     

    i have the same problem with my car stereo in combination with iOS 10 and my iPhone 5s. The iphone is connected correctly, my car firmware is up-to-date and the radio is controlling the iphone as expected, meaning: I can start and stop the music and change the song but the sound is not transfered to the car stereo instead it plays on the iphone speakers. I tested this with the same setup and iOS 9 and it works great. I would assume it is a bug which was introduced with iOS 10, perhaps as an sideeffect of the carplay improvements.

    Is there any useful tip or timeline when this will be fixed ?

     

    Thanks in advance

  • by MayaMutt,

    MayaMutt MayaMutt Oct 6, 2016 8:37 AM in response to MayaMutt
    Level 1 (4 points)
    Oct 6, 2016 8:37 AM in response to MayaMutt

    UPDATE: I did yet another reboot of my iPhone (5S) and now the USB function is back to normal. This wasn't the first reboot I did, so I don't know why it suddenly began working. I'll see if it lasts.