Billy78GR

Q: iOS 10 no sound from ear speaker or EarPods

After update in iOS 10 (in iPhone 6s and iPhone 5s) i have this problem during making or receiving calls. Most of the times there is no sound from ear speaker or EarPods and i have to press the speakerphone during calls to listen. To recover this i have to shut down my iPhone and open it again. This seems to happen after i use one time the EarPods.

Consider that i use EarPods in 90% of my calls and iOS 9 i had no problem at all.

iPhone 6s, iOS 10

Posted on Sep 19, 2016 7:56 AM

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Q: iOS 10 no sound from ear speaker or EarPods

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  • by ~psigmon~,

    ~psigmon~ ~psigmon~ Oct 3, 2016 10:41 AM in response to Billy78GR
    Level 1 (4 points)
    Oct 3, 2016 10:41 AM in response to Billy78GR

    I have the same issue on my iphone 6S plus.  I performed a factory reset and restored via icloud and the issue persists.  I don't want to start over from scratch at this point; hopefully we'll hear of a solution.  This is impacting my ability to perform my job... 

  • by Billy78GR,

    Billy78GR Billy78GR Oct 4, 2016 10:37 AM in response to holgor
    Level 1 (25 points)
    iPhone
    Oct 4, 2016 10:37 AM in response to holgor

    Yes holgor i tried it some times and it seems that this is a temporary solution.

    This works in the 10.0.2.

    Unfortunately i am not so sure that this will help every time. If anyone have test many times, let us know.

  • by ghepardo ,

    ghepardo ghepardo Oct 4, 2016 12:01 PM in response to Billy78GR
    Level 1 (4 points)
    Oct 4, 2016 12:01 PM in response to Billy78GR

    Ihave exactly the same issue on iPhone SE, I've reset the network settings as well as disabled the "Ehi Siri" option,as suggested on other posts,but still have issues.

     

    Any workarounds besides rebooting the phone?

     

    Ocourse I updated to ios 10.0.2

  • by dimak,

    dimak dimak Oct 4, 2016 12:36 PM in response to Billy78GR
    Level 1 (9 points)
    iPhone
    Oct 4, 2016 12:36 PM in response to Billy78GR

    Three weeks without ear speakers.

    Well done Apple!

  • by bndesforges,

    bndesforges bndesforges Oct 4, 2016 3:09 PM in response to Billy78GR
    Level 1 (4 points)
    Oct 4, 2016 3:09 PM in response to Billy78GR

    I had this problem for the past two weeks as well. Went to an Apple Store and they told me it was software related and that my hardware was working fine. I wanted to make sure since it was a new phone that I bought one week before.

     

    I just found a quick fix for this, it seems that if you toggle your bluetooth antenna ON and try to connect to an audio output (for me it is my living room soundbar) then disconnect or toggle your bluetooth OFF, it corrects the problem. At least for a while.

  • by CHIPPE,

    CHIPPE CHIPPE Oct 4, 2016 3:55 PM in response to ghepardo
    Level 1 (84 points)
    Oct 4, 2016 3:55 PM in response to ghepardo

    A workaround for the call issue is to put the call on speaker phone then take it off.  If your having other issues with sound, like no sound playing music, go to SETTINGS and go to the sound settings.  Side the volume bar back and up again - you'll hear your ringtone. Sound will be restored.

  • by Apostolos Triskogiannis,

    Apostolos Triskogiannis Apostolos Triskogiannis Oct 4, 2016 11:41 PM in response to Billy78GR
    Level 1 (14 points)
    iPhone
    Oct 4, 2016 11:41 PM in response to Billy78GR

    Same problem, I also had my technical support to check if this is a hardware issue and they assured me that it is definitely a bug in IOS 10, perhaps the most annoying one. Is Apple going to show a little bit of respect to its users and resolve the issue? We 've had enough of hearing instructions to reset the settings and clean the dust out of the ear speaker.

  • by Conrad84,

    Conrad84 Conrad84 Oct 5, 2016 4:33 AM in response to Billy78GR
    Level 1 (4 points)
    Oct 5, 2016 4:33 AM in response to Billy78GR

    I got the exact same problem. They exchanged my iphone in the shop. Didnt help. Now they tell me on the hotline that they never heard of this problem...

    i should do a backup and set up my iphone newly.

     

    So all in all no help.

  • by calabiyau007,

    calabiyau007 calabiyau007 Oct 5, 2016 6:11 AM in response to Conrad84
    Level 1 (8 points)
    iPhone
    Oct 5, 2016 6:11 AM in response to Conrad84

    Same here.

     

    No problem in a year with ios9. In a week with ios 10, it has happened twice. No sound through earpods!!!

     

    I can fix easily phone calls with the speaker on/off but then music is not playing anymore. I have to reboot then.

    Next time I'll try to slide volume controls as suggested so that I can avoid this reboot.

     

    Anyway, a little big mess...

     

    Regards

     

    PS: ios 10.0.2 from a full reset + itunes restore

     

    PS2: Calling with iphone 6s is becoming a challenge. Apart from this earpod issue, there is also a bug related to the camera (iphone 6s camera lag). If you call a lot, then camera gets frozen for some seconds (up to 20). Definitely dialer needs some work.

  • by Guistel,

    Guistel Guistel Oct 5, 2016 2:50 PM in response to Billy78GR
    Level 1 (4 points)
    iPhone
    Oct 5, 2016 2:50 PM in response to Billy78GR

    I have the same "no sound in earbuds" issue with iPhone 6S in iOS10.  Restarting fixed it for a while.

  • by Nat2231,

    Nat2231 Nat2231 Oct 5, 2016 5:09 PM in response to Billy78GR
    Level 1 (4 points)
    Oct 5, 2016 5:09 PM in response to Billy78GR

    I Just updated to 10.0.2 and started having the same issue. please help apple, this is a game changer but that will kill my ability to use a phone

  • by Mren101,

    Mren101 Mren101 Oct 5, 2016 11:40 PM in response to Billy78GR
    Level 1 (4 points)
    iPhone
    Oct 5, 2016 11:40 PM in response to Billy78GR

    I have the same issue. IOS 10.0.2. Phone is useless in combination with headset. I have reset, erased, nullified, restored. Doesn't fix the problem. Need to toggle speakerphone in order to get audio / mic in headset to work during calls. The bug is in all apps using audio (phone, facetime, podcasts, Spotify, ...). Phone is pretty much useless after the update. Apple, please fix fast, don't make me buy a phone with a burning battery just to get basic phone functionality 

  • by GadjetX,

    GadjetX GadjetX Oct 6, 2016 5:26 AM in response to JovonaP.
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 5:26 AM in response to JovonaP.

    Done all of the above, but problem insists.

    This is a software related problem.

    Please, solve it quickly!

  • by Donlakyounomoah,

    Donlakyounomoah Donlakyounomoah Oct 6, 2016 9:19 AM in response to Billy78GR
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 9:19 AM in response to Billy78GR

    MY iPhone 6  is less than one month old. I updated to iOS 10.0.2 and now I cannot speak to anyone unless I am on speaker. The headphones don't work with regular sound either, I used them for the very first time today, just took them out of their box and the problem persists. Ergo, Dust and dirt is not the problem. I cannot be on speakerphone for every call, not practical for every day use.  Also having problems with selecting a word and trying to change it for either spelling or capitalization and I have to physically type the word over again. 

     

    Since updating, dictation  is not working as well either.  Dictation  forgets to capitalize some words at the beginning of a sentence, or it capitalizes words after commas, or will capitalize random words such as the word dictionary,   Which it capitalized several times as I was dictating, and now notice the word Which is capitalized after a comma.

     

    I just did a reboot of the iPhone it seems to be working now, cross your fingers.

  • by Donlakyounomoah,

    Donlakyounomoah Donlakyounomoah Oct 6, 2016 10:51 AM in response to Billy78GR
    Level 1 (4 points)
    iPhone
    Oct 6, 2016 10:51 AM in response to Billy78GR

    Power off and on again didn't fix. Still no sound when calling in or out unless on speaker.

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