Spalla80

Q: Exchange - Emails disappear from iOs 10 and move to emails folders

I'm really facing big issues with exchange in iOs 10. Emails simply disappear, I've some emails on the iPhone that I cannot see on the iPad and vice versa. On the Mac and on the server all in order but without any reason they are not displayed on the iPhone or iPad.

Another problem into move the emails to specific folders; unless i move to the folder suggested by the system there is a bug that doesn't allow to interrupt the move, you can only go ahead moving to another folder. on iOs 9.xx was working fine.

iPhone 6 Plus, iOS 10.0.2

Posted on Sep 29, 2016 3:19 AM

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Q: Exchange - Emails disappear from iOs 10 and move to emails folders

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  • by Spalla80,

    Spalla80 Spalla80 Oct 5, 2016 7:20 AM in response to Spalla80
    Level 1 (8 points)
    iPhone
    Oct 5, 2016 7:20 AM in response to Spalla80

    I'v discovered that this happens mostly when a device is in airplane mode and the other one not. When i turn it online again the emails suppose to sync but they don't, it downloads only the new email but not the ones received during the period offline. It happens only with the exchange account, Outlook account, fo instance works fine.