iPhone
Q: iOS10 WiFi Keeps forgetting hidden network
I am on iPhone 5S iOS version 10.0.1 on T-Mobile network. At my work place we have hidden wifi network. It was working fine. But after my upgrade to iOS 10, the phone keeps forgetting the hidden network every time it goes another wifi network (say at home). My other colleagues who has iPhone 6 or 6s does not have any issues. Any help is appreciated.
iPhone 5s, iOS 10
Posted on Sep 20, 2016 3:34 PM
by brenden dv,Solvedanswer
Community Specialists
Hello prasenjit.oracle,
I see from your post that your iPhone is not able to automatically re-connect to a hidden Wi-Fi network after you connect to a different network like your home Wi-Fi. I know this is a convenient feature, so I can see why you'd be reaching out for some help to resolve this. I'm happy to provide some direction!
As a first step, I'd recommend that you restart your iPhone before testing for the issue again. If the issue persists, I'd recommend that you reset network settings. To do this, go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
Cheers!
I see from your post that your iPhone is not able to automatically re-connect to a hidden Wi-Fi network after you connect to a different network like your home Wi-Fi. I know this is a convenient feature, so I can see why you'd be reaching out for some help to resolve this. I'm happy to provide some direction!
As a first step, I'd recommend that you restart your iPhone before testing for the issue again. If the issue persists, I'd recommend that you reset network settings. To do this, go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
Cheers!
Posted on Sep 23, 2016 1:34 PM