omar3112

Q: iphone 4s software update error, iPhone needs to be connected to itunes

while restoring my iphone 4s software update which needs to be connected to itunes there is an error appears then i followed the solution steps and nothing happened still have the error , i need help

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iPhone 4S

Posted on Oct 5, 2016 9:54 PM

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Q: iphone 4s software update error, iPhone needs to be connected to itunes

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 5, 2016 9:49 PM in response to omar3112
    Level 9 (59,586 points)
    iPhone
    Oct 5, 2016 9:49 PM in response to omar3112

    omar3112 wrote:

     

    there is an error appears then i followed the solution steps and nothing happened still have the error , i need help

    You do not identify the error, or what solutions steps you followed, and if the same error is noticed the second time. Try telling a little better story about what is going wrong and what you have done to try and correct it. You say you are restoring an iPhone 4S, what version number of iTunes are you using, and what computer OS?

  • by omar3112,

    omar3112 omar3112 Oct 12, 2016 7:28 PM in response to ChrisJ4203
    Level 1 (4 points)
    iPhone
    Oct 12, 2016 7:28 PM in response to ChrisJ4203

    I have the latest version of iTunes on my LENOVO. pc , I followed the steps which on the apple site to solve any problem while updating and restoring iPhone software

    And I still have an error appears while trying to do this

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Oct 12, 2016 9:04 PM in response to omar3112
    Level 9 (59,586 points)
    iPhone
    Oct 12, 2016 9:04 PM in response to omar3112

    What is the exact version number of iTunes that you have? What version of Windows on the Lenovo? If you followed all of the steps on the Apple site, the last one is to contact Apple Support, have you done that yet? What did they say?