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Helpful answers
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Oct 6, 2016 5:38 AM in response to echoo13by Ella Fitzgerald,Try these steps If you forgot your Apple ID - Apple Support
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Oct 6, 2016 5:41 AM in response to Ella Fitzgeraldby echoo13,I don't know the apple id.Because I buy from the ebay. I can't contact the seller...
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Oct 6, 2016 5:52 AM in response to echoo13by kb1951,Then you return it to eBay for a refund as you will never be able to use this phone.
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Oct 6, 2016 5:59 AM in response to kb1951by MrBill3,If the phone is unlocked, you should be able to set it up as a new phone. You then create a new Apple ID and password.
Good luck. Let us know if it works :-)
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Oct 6, 2016 6:02 AM in response to echoo13by Njofrekk,You basically bought a brick. Next time first ask if the phone has been cleaned of previous owner's Apple ID and if the person tells you it is clean, ask for the phone's IMEI or Serial number.
When you receive either information, visit https://www.icloud.com/activationlock/ and enter the said number.
There you will see if the phone's Activation Lock is ON or OFF. If it is OFF, then you can safely purchase it.
Luckily, you bought it off ebay and they have certain buyer protection programs which can help you get your money back (http://pages.ebay.com/help/buy/protecting.html)
Good luck.