theRiesling

Q: Samsung Portable SSD T1 doesn't work

also with the trick to install the T3 software (that actually also could not install). Too bad, now I Can#T access my encrypted files... Any hint?!

Sierra

Posted on Sep 26, 2016 10:22 AM

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Q: Samsung Portable SSD T1 doesn't work

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  • by DonkeyKing,

    DonkeyKing DonkeyKing Sep 27, 2016 1:45 PM in response to theRiesling
    Level 1 (4 points)
    Mac OS X
    Sep 27, 2016 1:45 PM in response to theRiesling

    Same issue here, launching Samsung Portable SSD.app just give me the "loading..." spinner for 2 seconds, then nothing happens. No update available from Samsung yet, but I sent them a support inquiry.

  • by HeroBabies,

    HeroBabies HeroBabies Oct 6, 2016 6:09 AM in response to theRiesling
    Level 1 (8 points)
    Mac OS X
    Oct 6, 2016 6:09 AM in response to theRiesling

    So I am having all the issues described, but the solutions described have not worked for me.

    Had a Samsung SSD T1 500Gb using the encryption software on it

    Installed Mac OS Sierra

    No longer working as usual

    Previously encryption software wound boot up - you login in, then you use the drive as normal

    Now drive is 'recognised', but it looks like a 'completely new' drive

     

    Tried installing the new T3 software from both a brand new Samsung T3 SSD 500Gb drive as well as the Samsung website.

    Screen Shot 2016-10-06 at 12.52.31.png

    This appears to have worked for other people in forum, but for me the new T3 Software Crashes unexpectedlyScreen Shot 2016-10-06 at 13.32.16.png

     

    Anyone else in my situation???

    I am running a Mac Book Air

     

    Screen Shot 2016-10-06 at 14.06.23.png

     

    Grateful if anyone works this out

  • by tupacalypse187,

    tupacalypse187 tupacalypse187 Oct 13, 2016 8:44 AM in response to HeroBabies
    Level 1 (4 points)
    Mac OS X
    Oct 13, 2016 8:44 AM in response to HeroBabies

    I have the same issue with the app crashing soon after install with the same image that you've shown after downloading the T3 drivers from the link provided. I have a T1 SSD 500GB.

     

    Screenshot at Oct 13 08-44-29.png

  • by DonkeyKing,

    DonkeyKing DonkeyKing Oct 15, 2016 1:51 PM in response to tupacalypse187
    Level 1 (4 points)
    Mac OS X
    Oct 15, 2016 1:51 PM in response to tupacalypse187

    The T3 install fixed the problem on my early 2013 15-inch MacBook pro, no crashes whatsoever. Sorry to hear that doesn't do it for everybody.

     

    It's too bad that Samsung doesn't move quick to fix this, but they're probably too busy recalling their cell phones

    I contacted their support staff as well, but it seemed like I could teach *them* something, they didn't know about the potential T3 fix and told me I could only continue to use the drive without encryption under Sierra.