Q: Mail app crashes after iOS 10 update

So, a bunch of us are having the same problem with mail crashing.  We have all tried pretty much doing the same things to "fix the problem" but to no avail.  So, come on Apple, get off your duff and give us a fix.....this is getting downright annoying!!!  You screwed it up, now fix it!

I had this problem ever since updating to IOS 10.0.1 on my ipad.  Did not improve with release of 10.0.2.  Have turned off mail, restarted iPad.  But still, when I open an email Mail will just crash and I have to restart.  Did the update to my iPhone 5s and no Mail problems.  My iPad is second generation, has worked flawlessly until. Now. 

Tried restarting ... to no effect.

I have the same on my iPad Pro, WiFi, 128gb, on 10.0.2 (my first iOS 10).  It happens when I delete an emai.  Tried restarting iOS ... made no difference.

This is one of many irritating bugs.   To temporarily fix the the crashing mail app problem (happens when I delete a gmail email), reauthenticate each mail account by toggling off/on mail, contacts, calendar, and notes.  Then immediately do a hard reset.  

I have a Ipad 2 gen 4.  After downloading the latest IOS 10 it started shutting down the app i was in and returning to the home screen.  Started with the mail but then did it in Safari and Chrome.   I was on the phone for 2 hours with apple support.  Made a appointment at the store to restore everything.  Went home and had the same problem.  Went back to the store.  Was told that there was a problem in in the IPad and exchanged it plus cash for a refurbed IPad.  Went home and had the same problem on the "new" one.  took it back and was told that the Ipad's RAM could not handle the new version of ISO 10.  That IPad's generation is only 2 years old.  I can't believe that it is outdated that fast. 

If that is the real problem then the store should be getting swamped with customers that have the old IPad.  I was talked into buying a new IPad Air 2 For $499 minus $90 trade in and got my money refunded for the refurbed unit that didnt solve the problem.   Still frustrated by wasting about 14 hours that it took to "resolve" my problem and that doesn't include the time it took for 80 mile round trip to the store that I did 3 times. 

The old one was great and worked until the new ISO was downloaded. 

I waited a bit before upgrading to the latest version.  I did on my iPhone 5.  As soon as it opens, it shuts.  I posted a question elsewhere and was referred to Apple Support, which immediately said my phone was out of warranty.

Software that crashes after installation is not a hardware issue.  I'm seeing this issue that has been raised dozens of times here and elsewehre.

I am very disappointed that all 4 apple genius's  that "handled" my problem didn't know that it was a software issue.  They all said it was a problem with my Ipad and that it had to be replaced.  This cost me $400 plus all the wasted time, fuel and mileage on my leased vehicle. 

it has been a few weeks since the update and youwould think that Apple would have issued a service bulletin and press release.

I updated to ios 10.0.2 on my iPhone 6plus and now my mail app is crashing. I get access for a couple of seconds and then it crashes, don't even get enough time to read the email. Have tried reinstalling, flashing, resetting and deleting. Nothing works! Come on apple, people rely on their email heavily for business and their personal life. Hurry up with a fix.

I waited a bit before upgraded on my iPhone 5.  Can't recall if the problem occurred immediately after or not.  At first I was led to hardware support and was told my phone was out of warranty.  Then I got through to software.

The solution (surprise!) was to back up my phone using iTunes, reset it in the original condition and then recover from my computer.  This fixed things.

My contacts with support are usually fantastic.  This time it was mixed.  I was on the phone for 166 minutes.  Most of the time was spent waiting for the person to respond.  I'd be told to take a step.  I've learned in the past not to assume my guess at the next step is right and wait, or ask questions if I wasn't sure.  Each time/step there would be silence on the other end for minutes.  I kept saying, "Hello?  Are you there?"  Or ask "which should I select?" only to wait for minutes until the person responded.  It was if the person was working with me while working with others or focusing on some other activity.  I didn't get a survey afterwards.

So that's the solution.  Hope my experience can save you three hours of your day.

There is no fix or solution as written above. My MAIL is constantly crashing since update to ios 10.0.2 on my iPhone 5.  It is the same as someone else wrote above. I get access for a couple of seconds and then it crashes. it is not  enough time to read the email. Have tried reinstalling, deleting, back up with iTunes and been on 2 support calls for hours on 2 different days, nothing suggested  in these threads is any different than what I have already tried, and nothing has worked. Waiting for another  scheduled call back.  Hurry up with a fix!!

Good luck on the call back.  I think you will need to schedule a time with the  "genius's" to see if they can reinstall the old IOS. 

I don't think any of the old stuff can support the new IOS. 

Thanks Apple for putting the screw to us. 

I Have 4 accounts on my mail program, and through trial and error discovered that if I turn off one particular email account the problem goes away. This is the only account that requires a vpn to send mail but not to retrieve and I have not had problems with earlier iOS. Temporary solution at best, but it may help a few of you. 

Hi all. I have a similar problem with both my new iPhone 7, and my iPad air.

If I have several (usual more than 5) unread mails, press edit, and mark all unread mail as read, the app usually crashes. For some reason, if I open a plain text mail, and do this, it sometimes don't crash.

i have 2 accounts connected to the mail app, iCloud and gmail..

the problem startet on my iPad after installing iOS 10. The error has always been on my iPhone 7.