paulj1x
Level 1 (14 points)
iTunes

Q: iTunes could not connect to Nike+.

Syncing my Nike+ runs to the Nike+ site was working great for over a year.

Starting two weeks ago, when I connect my 7th gen iPod Nano to my Windows 10 PC I get the following error message:

"iTunes could not connect to Nike+.  You do not have permission to access the requested resource."

And the synchronization stops until I hit "OK".

I can login to the Nike+ site just fine.

I can see my most recent running data in iTunes.

Last week when I fooled around enabling and disabling "Automatically send date to Nike" and logging on the website I got it to update a few more runs.  I haven't been able to recreate that.

I've done the obvious resetting of my PC and Nano.

I enabled disk usage on the Nano and everything under the Trainer folder seemed reasonable, but I'm not sure what to expect there.

Any other suggestions?

Posted on Jul 20, 2016 10:18 PM

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paulj1x

Q: iTunes could not connect to Nike+.

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  • Helpful answers

  • by paulj1x,

    paulj1x paulj1x Jul 20, 2016 10:29 PM in response to paulj1x
    Level 1 (14 points)
    iTunes
    Jul 20, 2016 10:29 PM in response to paulj1x

    Also, is there any way to sync walks?

  • by a-dizzle_aldrich,

    a-dizzle_aldrich a-dizzle_aldrich Aug 10, 2016 9:28 PM in response to paulj1x
    Level 1 (4 points)
    Aug 10, 2016 9:28 PM in response to paulj1x

    The same thing is happening to me. I'm running Windows 10, latest version of iTunes, and this error message just started appearing a few days or possibly a couple weeks ago. I've noticed that if I sync my ipod the first time that it won't send the data to nike. If I restart my computer and do it again, although I still get the same error message, it will sync my run data.

     

    Have you found a solution to this? It would be great if the fine folks at Apple would respond.

  • by Synthmagic,

    Synthmagic Synthmagic Aug 13, 2016 8:47 AM in response to paulj1x
    Level 1 (4 points)
    Aug 13, 2016 8:47 AM in response to paulj1x

    I'm having the same issues as well. I'm running macOS Sierra beta and the latest version of iTunes. It's either a problem with the Nike+ servers or Apple. At first I'd get the error message but my runs would still sync. However, I recently reset my iPod Nano and now it doesn't sync to Nike at all. I've tried just about everything. Hopefully they'll fix the problem soon. Until then I'm manually entering my runs to Nike+.

     

    I don't think you can sync up walks. I wish Nike would add that feature.

  • by Cheekypete2,

    Cheekypete2 Cheekypete2 Aug 20, 2016 4:19 AM in response to Synthmagic
    Level 1 (4 points)
    Aug 20, 2016 4:19 AM in response to Synthmagic

    Hi there. I'm suffering the same problem. Can you tell me how you are entering the runs manually into Nike +?. I've been looking around and cannot see anywhere you can do this.

    Thanks

  • by Synthmagic,

    Synthmagic Synthmagic Aug 20, 2016 6:35 AM in response to Cheekypete2
    Level 1 (4 points)
    Aug 20, 2016 6:35 AM in response to Cheekypete2

    The only way I've found to manually enter runs is to use the iOS or Android Nike+ app. There is a + at the top-right corner of the activity screen that lets you enter the information. I dont think the website has this function. Hope this helps!

  • by gfkantor,

    gfkantor gfkantor Sep 16, 2016 2:36 PM in response to paulj1x
    Level 1 (4 points)
    Sep 16, 2016 2:36 PM in response to paulj1x

    I'm having the same issue now. I don't want to lose my runs by resetting the ipod. Has anyone gotten any help?

  • by phazer1173,

    phazer1173 phazer1173 Sep 28, 2016 2:22 AM in response to gfkantor
    Level 1 (4 points)
    iTunes
    Sep 28, 2016 2:22 AM in response to gfkantor

    The exact thing is happening to me, and this post was just over a week ago. Apple I wish you help and respond to this problem we are having.

  • by Synthmagic,

    Synthmagic Synthmagic Oct 6, 2016 7:33 AM in response to paulj1x
    Level 1 (4 points)
    Oct 6, 2016 7:33 AM in response to paulj1x

    Apparently run syncing is working once again. Now I have to delete any manual entries that are duplicates with my synced runs.