Q: Ever since the iOS 10.2 update my phone has had problems loading apps the keyboard is lagging and the home button is terrible I ha ... Ever since the iOS 10.2 update my phone has had problems loading apps the keyboard is lagging and the home button is terrible I have an iPhone 6 Plus more
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Oct 6, 2016 5:11 PM in response to Timfromlihueby sterling r,Hello Timfromlihue,
I understand that since you updated your iPhone to iOS 10.0.2 you've noticed the keyboard input is lagging, your apps are taking longer to load, and you are having an issue with your home button. I'd be happy to help out!
As a first step, I recommend that you restart your device and test for the issue again if you haven't already. Take a look at the instructions here:Restart your iPhone, iPad, or iPod touch - Apple Support
You mentioned that the keyboard is lagging; is this happening only in particular apps? If you notice an issue with your touchscreen in multiple apps, check out the troubleshooting outlined here:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
If you notice that certain apps in particular are becoming unresponsive, you can use the instructions here to force close them:
Force an app to close on your iPhone, iPad, or iPod touch - Apple Support
To address the issue with your home button, take a look at the information here:
If the Home button doesn't work
The Home button is on the front of your iOS device, at the bottom. If the Home button doesn't work, follow these steps:
- Press the Sleep/Wake button to lock your device.
- Wait a couple of seconds.
- Press the Home button. Your device should wake up.
If your device doesn't wake up, follow these steps. Test the Home button after each step:
- Restart your device.
- Check for debris or dirt around the Home button and clean it with a soft cloth.
- Remove any protective film or case that covers the Home button.
If the Home button still doesn't wake the device, or if the button is damaged, contact Apple Support.
Get help with buttons and switches on your iPhone, iPad, or iPod touch - Apple Support
Take care!
