HT201415: If you can't connect to a cellular network or cellular data

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bartfromwest jordan

Q: Anyone else having LTE connection issues with the new iPhone 7 on Verizon?

I am now on my second iPhone 7 with Verizon. I got four phones for me and my family. I now have had issues where I have no signal in the same areas where my signal use to be strong. I can not fix the issue with toggling from airplane mode and then back to regular mode. My phone will sit with no signal for about 5 minutes, then will jump to LTE with three bars. I have also had issue where I have only had 1x signal while my son standing right next to me has LTE. And he has had the same issues where I am on LTE and he has no signal. I use to have LTE where I live and work all the time, now it is spotty at best. Apple replaced me and my son's iPhones, but no luck. Still doing it. Any ideas or any one else suffering?

iPhone 7, iOS 10.0.2

Posted on Sep 30, 2016 10:47 PM

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Q: Anyone else having LTE connection issues with the new iPhone 7 on Verizon?

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  • by swandy,

    swandy swandy Oct 6, 2016 5:54 PM in response to bartfromwest jordan
    Level 4 (1,549 points)
    Apple Music
    Oct 6, 2016 5:54 PM in response to bartfromwest jordan

    (1) Go to Settings/Cellular/Cellular Data Options/Enable LTE and select DATA ONLY. That seems to solve the problem (as a temporary fix) for most people experiencing this issue. The bad part is your calls might not be as clear (since they can't use the higher data rate LTE signals) and you can't do calling and data at the same time. But it does solve the issue.

    (2) There are rumors (but you did not hear this from me as we are not supposed to discuss Apple's Beta Software program in this forum) that the newest Apple Beta for iOS (which also includes an update of the Verizon Carrier software to 26.0) seems to solve this issue. So there is a light at the end of the tunnel.

  • by Rickfromnorth,

    Rickfromnorth Rickfromnorth Oct 6, 2016 7:37 PM in response to bartfromwest jordan
    Level 1 (8 points)
    iPhone
    Oct 6, 2016 7:37 PM in response to bartfromwest jordan

    I'm having the same issue on LTE and 3g on the iPhone SE where I use to have better reception on iPhone 4s and 5 , I'm in Canada using koodo mobility