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Oct 4, 2016 6:53 AM in response to Linc Davisby pietfromkaralee,Linc Davis - I have an iMac Setup with multiple users (family). One of the users have managed to get malware installed (mackeeper) and several attempts to remove this has failed including restoring a backup from the time capsule. It appears to be localised to the one user, and I have followed steps 1-5 to try and locate the software logged in as the user - screenshots below. Can you assist or point me in the right direction to try and resolve.
Thanks
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Oct 16, 2016 12:34 AM in response to Linc Davisby cwhyhache,Hi Linc Davis,
I have multiple user accounts on my Chrome. The main one I usually use doesn't have Chumsearch, so it went unnoticeable until recently when I opened another user's account on my Chrome to find that all the other 3 users have Chumsearch on it. Below are my screenshots as requested. Please advise on what should be my next step to removing. Thank you so much in advance.
Regards,
YH
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