Q: Iphone 7 won't connect to iTunes on computer
I just bought the iPhone 7 and I've been trying to to connect it to iTunes to restore my backup, however the error message "the iPhone cannot be used because it requires a newer version of iTunes" keeps popping up, even though I already updated my iTunes to the latest version available. Is there anything I can do to fix this??
iPhone 7, iOS 10
Posted on Sep 18, 2016 10:18 AM
If you are running Vista then you cannot be running the latest iTunes version which is required to sync and restore an iPhone 7.
Windows Vista cannot run iTunes 12.5.1.
If your computer supports it, its suggested to update to a newer version of Windows. At least Windows 7 to be able to install iTunes 12.5.1 which is required for an iPhone 7.
Posted on Sep 18, 2016 5:29 PM