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Q: bootcamp under macOS Sierra

Hi,

 

I am using bootcamp under macOS Sierra (on MacBook Air 2015) and had installed Windows 10.

 

I am not sure if I can ask in this group but I believe the problem is a bootcamp problem.

 

When I turn on the computer to start up Windows under bootcamp, it usually cannot go through the entire startup procedure with the following symptom:

the keyboard light would not turn on

the bootcamp icon is not responsive (the pop up list will not show if I click on it) - I cannot do anything to return to macOS

 

the computer can still run other programmes under Windows but just I cannot switch back to macOS when the above symptom appears - hence I believe it is related to the bootcamp rather than the Windows.

 

I need to re-start the Windows, sometimes for a few times before everything looks normal again.  Sometimes I have to shut down totally and then turn on to get the start up to be normal.

 

Has anyone got the same experience?  Is there anything I can do to solve this problem?

 

Thank you for your help.

MacBook Air (13-inch, Early 2015), macOS Sierra (10.12)

Posted on Oct 6, 2016 8:50 AM

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