Paul Hamburg1
Level 1 (81 points)
Wireless

Q: time capsule not working with sierra

Just upgraded to Sierra - Time machine won't back up to my time capsule - get a message that it is preparing to back up (forever).

Help!

 

Paul

Posted on Sep 21, 2016 10:47 AM

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Paul Hamburg1

Q: time capsule not working with sierra

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  • by Patric.van.beek,

    Patric.van.beek Patric.van.beek Oct 1, 2016 12:51 AM in response to aed77tx
    Level 1 (8 points)
    Desktops
    Oct 1, 2016 12:51 AM in response to aed77tx

    serious this worked for you, because mine start the back up and about 100gig it quits unexpected. really annoying 

  • by Raintreeca,

    Raintreeca Raintreeca Oct 1, 2016 5:15 AM in response to Patric.van.beek
    Level 1 (4 points)
    Oct 1, 2016 5:15 AM in response to Patric.van.beek

    I tried disabling Sophos and then I removed it and I still can't get Sierra and my Time capsules here and at work to play nice. Whether it is the OS or this app that is the issue is moot to me. El Capitan is functional and that remains the standard until this gets resolved.

  • by Norman Kresge,

    Norman Kresge Norman Kresge Oct 9, 2016 8:16 AM in response to Paul Hamburg1
    Level 1 (4 points)
    Oct 9, 2016 8:16 AM in response to Paul Hamburg1

    I had the same problem.  I unplugged the Time Capsule, waited 30 seconds, plugged it back in and now it's backing up normally.

  • by Paul Hamburg1,

    Paul Hamburg1 Paul Hamburg1 Oct 9, 2016 12:36 PM in response to Raintreeca
    Level 1 (81 points)
    Wireless
    Oct 9, 2016 12:36 PM in response to Raintreeca

    At this point, many suggestions, but actually none of them really has worked:

    Disable Sophos - did not make any difference

    Zap PRAM - (Apple suggestion) - no effect,

    Unplug and plug back in - no effect.

    delete all old backups and start over - not much help, either.

     

    While some backups do happen, they are unpredictable, and the menu always shows a backup in process, never complete. If I enter time machine, there are some backups shown for the month, but none for September.

     

    So clearly, this is a real problem with Sierra and it won't go away until Apple fixes it!

     

    Paul

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