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Oct 7, 2016 12:40 AM in response to IamWHby Rudgematthew1,I also have his exact problem although it didn't start straight after IOS 10 upgrade. has anybody had any success at solving the problem yet? My phone is scheduled to be returned to apple for 'repair' but it seems like an update might cure it in the near future.
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Oct 10, 2016 12:26 PM in response to Seffysabanaby satria.saputra,iphone 5S 16GB touch id not working.. i already try it..
only iphone 5S 32gb and 64gb, works for me.. -
Oct 12, 2016 1:24 PM in response to Seffysabanaby Wzlmom,I have this issue as well. It worked on my iPhone 6 plus, upgraded to iPhone 7 Plus and it loaded withe 10.0.1 and worked fine. Then I upgrade the 7+ to 10.0.2 and now it won't work at all. My one finger print file was there but the function didn't work at all after upgrading. I tried deleting that fingerprint and trying to create a new fingerprint file, but it never completes no matter how many times I put my finger on the home button.
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Oct 18, 2016 12:21 AM in response to Seffysabanaby yLuis,Ssame happen to me with iPhone 7 256gb I only used for 24h how can I fix it?
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Oct 18, 2016 1:29 AM in response to yLuisby Wzlmom,THey had me do a hard Reboot. This process changed betwwen iphone 6 and 7. You have to hold the sleep/wake button and one of the volume buttons for at least five seconds until you see the apple symbol come up, thhen release. Once its restarted try it, or try re-enrolling your finger.