ctrprivat

Q: Keyboard is hanging with iOS 10

Hi, I'm using a iPhone 6 plus for two years. I decided to take part of the iOS 10 beta program beginning with beta 1. It feels like the problem occurs since beta 4 or 5. It even occurs with the final release that has been released last week to beta users. Since the official release of iOS 10 my iPhone said it's already up to date. So I made a backup with iTunes, deleted the beta Profile, restored the iPhone with a brand new Image downloaded with iTunes and played back my backup, yesterday. The problem still exists.

Since the Feedback app was hanging for the last betas, (it says its compressing Feedbacks while it will never finish this), I decided to call you guys. Apple has only written back to Feedbacks that were irrelevant. For real problems I've never got any replay...

 

Here's the Problem:

I'm just using one German software keyboard. That one that comes with the iPhone. I’m using my Phone without any Problems for hours. At some point, using any app (doesn't matter which one) the keyboard is stopping to work. For Example, I replay to an iMessage. While I'm typing and entering the space bar the keyboard is hanging up. I then need to close the app because I can't touch anything in it. When I restart the App its going to hang at the same Point of typing again. In this example I had to enter my mail address, the hung up starts with entering the dot (.). Later on the auto correction suggests me the first part of my mail address (in front of the at @ symbol). When I choose that suggestion and tab on it, the keyboard is working find. But if I clear the free space after the word and entered the at @ symbol, the keyboard starts hanging again. I could close the app and doing this several times.

It seems like the auto correction is responsible for this kind of error.

 

I've already changed the auto correction Settings to "all off" or on standard "all on". Doesn't make a difference.

The problem occurs on iPhones from my colleagues too. So I have an iPhone 6 plus, the colleague has iPhone 6 and one other iPhone 6S.

 

All were updated over iTunes on different days.

 

Any suggestions?

Thanks in advance!

 

Christian

iPhone 6 Plus, iOS 10, keyboard

Posted on Sep 16, 2016 8:09 AM

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Q: Keyboard is hanging with iOS 10

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  • Helpful answers

  • by ThatKuban,

    ThatKuban ThatKuban Sep 17, 2016 9:32 PM in response to ctrprivat
    Level 1 (9 points)
    iPhone
    Sep 17, 2016 9:32 PM in response to ctrprivat

    I have the same problem as of 09/18/2017 I had tried hard or factory reset several times, but the keyboard seems to freeze, unable to to type .. hopefully they find a fix on this, and one other thing I noticed is that doing hard reset the screen of the phone shows different colors everytime...

  • by ctrprivat,

    ctrprivat ctrprivat Sep 19, 2016 1:21 AM in response to ThatKuban
    Level 1 (14 points)
    iPhone
    Sep 19, 2016 1:21 AM in response to ThatKuban

    Same colors here. So I already tried to recover the iOS system with iTunes... even without success...

  • by Phuntop,

    Phuntop Phuntop Sep 22, 2016 11:39 AM in response to ctrprivat
    Level 1 (8 points)
    iPhone
    Sep 22, 2016 11:39 AM in response to ctrprivat

    same thing here

  • by anthonyf10,Solvedanswer

    anthonyf10 anthonyf10 Sep 23, 2016 1:02 AM in response to ctrprivat
    Level 1 (28 points)
    Sep 23, 2016 1:02 AM in response to ctrprivat

    2 of my friends have the same problem.  Updated their iphone 6 and 6plus to ios10 and keyboard freezes in imessage and email.

    Spoke to Apple support and all they could suggest is resetting to factory settings and setting up as a new phone.

    Went to Genius bar.  They diagnose an issue in the software but could not tell what it was.  The Genius managed to solve the problem in store (by chance) by turning off spell check, but the issue has now returned.

  • by ctrprivat,

    ctrprivat ctrprivat Sep 25, 2016 2:01 PM in response to ctrprivat
    Level 1 (14 points)
    iPhone
    Sep 25, 2016 2:01 PM in response to ctrprivat

    Actually the seems to get better on some days. I guess it depends on the newly inveted feature of "quick type" which is now linked to the cloud of Apple, to bring even better word sugegstions with iOS 10...

     

    I now had some days without any problems but today I had to restart my phone again.

  • by Jlpatinop78,

    Jlpatinop78 Jlpatinop78 Oct 3, 2016 2:40 PM in response to ctrprivat
    Level 1 (4 points)
    Oct 3, 2016 2:40 PM in response to ctrprivat

    This is in my opinion a bug in IOS 10 that is not affecting anyone in order to have problems you just need to have enabled in serttings for your keyboard check spelling and "." And use a lot your key lard between apps. When having symptoms you go to settings and disable this two options and your keyboard will not get stucked again neither mirror tool to check letters of your word will not dissapear after typing . I think phone got stucked for a glytch accesing spelling realtime and point disable the option to check letter of your typing words when writting hope development team can take a look and fix this that was working great with ios 9.3

     

    thanks

  • by rekingus,

    rekingus rekingus Oct 6, 2016 9:46 AM in response to ctrprivat
    Level 1 (4 points)
    Oct 6, 2016 9:46 AM in response to ctrprivat

    I have the same problem with an IPhony 6 plus after ios 10 update. Turned off predictive, spell check and auto correct and it seems to work for now. But what a lame solution that is.  Wife has the same issue on her iphone 6 plus so fix it apple dont sell something for 800.00 and break it a year later that something a crook would do

  • by wbensalah75,

    wbensalah75 wbensalah75 Oct 10, 2016 9:42 PM in response to ctrprivat
    Level 1 (4 points)
    iPad
    Oct 10, 2016 9:42 PM in response to ctrprivat

    Same problem here with iPad 4, iOS 10..0.2 and French qwerty keyboard

  • by jackrjohnson58,

    jackrjohnson58 jackrjohnson58 Oct 11, 2016 3:25 PM in response to rekingus
    Level 1 (4 points)
    Oct 11, 2016 3:25 PM in response to rekingus

    Guess I will enable them one at a time - hopefully find a combination that doesn't hang. 

     

    Sad that text entry can now hang a phone!

  • by Jlpatinop78,

    Jlpatinop78 Jlpatinop78 Oct 18, 2016 9:27 AM in response to Jlpatinop78
    Level 1 (4 points)
    Oct 18, 2016 9:27 AM in response to Jlpatinop78

    ANy new about this bug fix. I saw update 10.3 but it is just about security nothing about keyboard and predictor