aaplannie

Q: Printing from CC PhotoShop not working since Sierra install

Yesterday I made several prints on my Cannon PRO-10 before installing Sierra. Now trying to print crashes Ps. I can print from Lightroom. Anyone else?

Posted on Sep 21, 2016 12:00 PM

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Q: Printing from CC PhotoShop not working since Sierra install

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  • by maja0027,

    maja0027 maja0027 Sep 22, 2016 11:45 AM in response to aaplannie
    Level 1 (4 points)
    Mac OS X
    Sep 22, 2016 11:45 AM in response to aaplannie

    I have the same problem. I hope that we will soon repair. I had to downgrade to El Capitan.

  • by maja0027,

    maja0027 maja0027 Sep 22, 2016 11:51 AM in response to aaplannie
    Level 1 (4 points)
    Mac OS X
    Sep 22, 2016 11:51 AM in response to aaplannie

    I have the same problem, but not working with space bar. I had to downgrade to El Capitan.

  • by raven-eye,

    raven-eye raven-eye Sep 23, 2016 8:01 PM in response to John Blanchard1
    Level 1 (9 points)
    Sep 23, 2016 8:01 PM in response to John Blanchard1

    I'm having the same problem. Photoshop abruptly quits either when I press print in the Apple print dialog via the photoshop print dialog, and also when I use the Photoshop "print one copy" menu option.

  • by doc_in_bc,

    doc_in_bc doc_in_bc Sep 23, 2016 9:24 PM in response to aaplannie
    Level 1 (14 points)
    Sep 23, 2016 9:24 PM in response to aaplannie

    Didn't work for me.

  • by saraaahh,

    saraaahh saraaahh Sep 26, 2016 8:07 AM in response to aaplannie
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 8:07 AM in response to aaplannie

    I also am having this issue. I use this for my business and am deeply frustrated!

  • by woodmeister50,

    woodmeister50 woodmeister50 Sep 26, 2016 9:16 AM in response to aaplannie
    Level 5 (5,637 points)
    Mac OS X
    Sep 26, 2016 9:16 AM in response to aaplannie

    What printer color management modes are you using?  What is the file format?

    If it is a PSD file, have you tried converting to TIFF and open in another app and

    print from that as temp workaround (or perhaps even a max quality JPEG)?

     

    From one of the statements that Lightroom works but Photoshop doesn't is not

    surprising to me in the least.  Adobe operates as if Lightroom and Photoshop are

    two totally different, competing companies.  This was really evident when El Capitan

    was released and camera import functions did  not work at all in Photoshop/Bridge

    but were working just great in Lightroom, and it was months until the PS issue was fixed.

    Even their solution was half baked.  The two groups simply have zero communication

    between them (real efficient!!).

  • by saraaahh,

    saraaahh saraaahh Sep 26, 2016 9:23 AM in response to woodmeister50
    Level 1 (4 points)
    Mac OS X
    Sep 26, 2016 9:23 AM in response to woodmeister50

    Hello! I am using a Sawgrass SG400 printer with the power driver. Im decently tech savy, but I believe I need to print from photoshop to have my colors be rendered correctly. I print with a sublimation printer onto special paper. I have not tried printing from lightroom, but I do not have the ability to set up lightroom to use my Sawgrass printer I believe? I am using our windows desktop right now and using creative cloud to sync my documents, but it is a nightmare.

  • by howwow,

    howwow howwow Sep 26, 2016 10:57 AM in response to aaplannie
    Level 4 (3,513 points)
    Mac OS X
    Sep 26, 2016 10:57 AM in response to aaplannie

    Hi,

     

    I just stumbled onto your post and to let you know, you are not alone, I have Photoshop CC 2015.5, upgraded to Sierra over the weekend everything seems fine until I wanted to print a few Jpeg photos just now and once I hit the print button for my Canon MG6170, PSD crashes! Tried a few times same batch of images crash! But when I tried printing my own name logo a small PNG file it was ok, it's late here now so I am not going to sort out this tonight, but definitely not Canon printer's problem 'cause I can print the same image on Preview, and I can print PDF files with pics on Preview.

     

    Since my printing is not critical nor time sensitive, I shall wait for an update and also try the space bar.

     

    Thanks!

  • by woodmeister50,

    woodmeister50 woodmeister50 Sep 26, 2016 12:02 PM in response to aaplannie
    Level 5 (5,637 points)
    Mac OS X
    Sep 26, 2016 12:02 PM in response to aaplannie

    I have verified the issue on my setup with just a simple gray scale

    image and an HP laser printer.

     

    Print with Photoshop CC 2015.5 = crash

    Print with Lightroom CC 2015.7 = success

     

    Tried both printer managed and Photoshop managed.

     

    Apparently, the Photoshop people know better than the rest of the world

    how to print to a printer and disregard any printer manufacturer, computer manufacturer,

    or operating system guidelines.  That is why something always breaks with Photoshop

    with OS upgrades.  They need to talk to the folks at Lightroom

    on how to do drivers correctly as they almost never seem to have any

    issues.

  • by woodmeister50,

    woodmeister50 woodmeister50 Sep 26, 2016 1:20 PM in response to aaplannie
    Level 5 (5,637 points)
    Mac OS X
    Sep 26, 2016 1:20 PM in response to aaplannie

    I have posted on the Adobe site as well:

    https://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2015-5-crash ing-when-printing-on-macos-sierra

     

    You all may want to post there as well.  Maybe if more post, something will get done.

    Also, remember to send crash reports to both Adobe and Apple.

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Sep 26, 2016 1:26 PM in response to aaplannie
    Level 6 (8,390 points)
    Mac OS X
    Sep 26, 2016 1:26 PM in response to aaplannie

    you may need to see if CUPS has drivers, Canon does not support Sierra for that model.

  • by woodmeister50,

    woodmeister50 woodmeister50 Sep 26, 2016 2:02 PM in response to JimmyCMPIT
    Level 5 (5,637 points)
    Mac OS X
    Sep 26, 2016 2:02 PM in response to JimmyCMPIT

    JimmyCMPIT wrote:

     

    you may need to see if CUPS has drivers, Canon does not support Sierra for that model.

    FWIW, based on this page:

    Printer and scanner software for macOS Sierra, El Capitan, Yosemite, and Mavericks - Apple Support

     

    Shows this:

    Screen Shot 2016-09-26 at 4.53.41 PM.png

     

    which means there is support.

     

    Besides, it isn't just his printer, my HP Laserjet is also on the supported list.

     

    Based on Photoshops track record, I would say the likelyhood of it being a Photoshop

    issue is pretty high.  They seem to think they know better about how to interface

    to printers than manufacturers or OS developers (Win10 has their share of issues as well).

  • by Michele_76,

    Michele_76 Michele_76 Oct 2, 2016 12:33 PM in response to aaplannie
    Level 1 (4 points)
    Oct 2, 2016 12:33 PM in response to aaplannie

    Same problem here after Sierra installing.

  • by dan mccoy,

    dan mccoy dan mccoy Oct 13, 2016 11:13 AM in response to aaplannie
    Level 1 (8 points)
    Desktops
    Oct 13, 2016 11:13 AM in response to aaplannie

    Same problem as others.  Solved my problem by going to canon, downloading their free photoshop plug in called print studio pro.  However i am using a canon printer pima pro 100.  I don't know if it works on other printers but feel it might.  To use the canon software one starts in Photoshop then opens the canon print studio pro found on automate. 

    It is a photoshop problem. Besides the canon software is far better than using only photoshop for printing.

  • by aaplannie,

    aaplannie aaplannie Oct 13, 2016 3:18 PM in response to dan mccoy
    Level 1 (15 points)
    Mac OS X
    Oct 13, 2016 3:18 PM in response to dan mccoy

    Oh, thanks for that. I have that plug in but have never used it. Does it work with Lightroom as well? I'm still able to print after the space bar hold down thing.

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