HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Harvinder666y

Level 1 (0 points)

Q: i don't know what is backup password

hai guys i need really a urgent help, i format my iPhone, before that i back up it. and now i can't restore it back because it is asking the password which i have no idea what is the password, i tried my passcode, apple id/pass and wifi pass. most of it but nothing is working, please help me urgent. and i'm using macbook pro 13 inch to back it up

Posted on Aug 8, 2015 8:16 AM

I have this question too

sberman

Level 8 (40,881 points)

It sounds like you have encrypted your backup and forgotten the password.

About encrypted backups in iTunes - Apple Support

See "What if I can't remember the password for my encrypted backup?" in the article.

Posted on Aug 8, 2015 1:49 PM

Q: i don't know what is backup password

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by Limnos,

Limnos Aug 8, 2015 10:09 AM in response to Harvinder666y
Level 9 (54,562 points)

Mac OS X

Aug 8, 2015 10:09 AM in response to Harvinder666y

We won't know it either, and there is no way to override the request because otherwise what would be the point in having a password? Are you sure you did not set one?
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by sberman,Apple recommended

sberman Aug 8, 2015 1:49 PM in response to Harvinder666y
Level 8 (40,881 points)

Aug 8, 2015 1:49 PM in response to Harvinder666y

It sounds like you have encrypted your backup and forgotten the password.
About encrypted backups in iTunes - Apple Support

See "What if I can't remember the password for my encrypted backup?" in the article.
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by kcbarbie,

kcbarbie Oct 13, 2016 2:21 PM in response to sberman
Level 1 (8 points)

iPhone

Oct 13, 2016 2:21 PM in response to sberman

It seems to me like the restore backup has nothing to do with the encryption password as I just changed my encrypt password by entering my old one and making a new one then trying to restore my backup from computer to my new iPhone and it told me the password was incorrect. What do I do? I cannot backup from iCloud.
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HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Q: i don't know what is backup password

All replies Helpful answers

by Limnos,

by sberman,Apple recommended

by kcbarbie,

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