Q: Does apple cover this?
I have an iphone 6s 64gb rose gold, i bought it 6 months ago from a electronic store in Trinidad and Tobago. After taking a picture with snapchat, the screen froze and gradually turned white, after which it completely shut off by itself. It is not coming on at all. I tried the sleep/wake and home button method, nothing seems to work. The store gave me 3 months warranty on it, it expired 3 months ago.
iPhone 6s, iOS 10.0.2
Posted on Oct 5, 2016 6:28 PM
Since your phone can only get warranty service in the country it was intended to be sold, you will need to either bring the phone to that country or send it to someone you know in that country to bring it in to Apple for you.
This is the problem when you purchase an iPhone at an unauthorized reseller.
Best,
GDG
Posted on Oct 15, 2016 3:20 PM