dsXCBVzxcbzfdb

Q: Verification failed : There was an error connecting to apple id server

After updating to iOS9 I can not sign into iCloud and restore my backup. Now I do not have access to anything on my iPad air. Any way to fix this?

iPad Air, iOS 9.0.1

Posted on Sep 24, 2015 9:01 PM

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Q: Verification failed : There was an error connecting to apple id server

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  • by Partygirl75,

    Partygirl75 Partygirl75 Oct 8, 2016 2:07 AM in response to SRSco
    Level 1 (8 points)
    iCloud
    Oct 8, 2016 2:07 AM in response to SRSco

    DDidn't work for me can't find it

  • by 36PopTarts,

    36PopTarts 36PopTarts Oct 14, 2016 1:18 PM in response to luws1
    Level 1 (4 points)
    Oct 14, 2016 1:18 PM in response to luws1

    Thanks! I actually had the opposite problem from you; I had to DISABLE Wi-Fi and then I was able to sign in just fine. My guess is it had something to do with my corporate firewall not even allowing Apple's updates to come through... even though this iPhone is a contracted phone from the company... sigh.

  • by cooper7,

    cooper7 cooper7 Oct 15, 2016 4:46 PM in response to justinrb78
    Level 1 (4 points)
    Oct 15, 2016 4:46 PM in response to justinrb78

    This was it!!  The date/time was not set to automatically...weird!  Clicked that on and it fixed the problem...thanks!

  • by jessaip,

    jessaip jessaip Oct 17, 2016 10:13 AM in response to dsXCBVzxcbzfdb
    Level 1 (4 points)
    Oct 17, 2016 10:13 AM in response to dsXCBVzxcbzfdb

    I've just had this issue myself. Hands Off! started silently blocking akd connections to gsa.apple.com without consulting me first..

    In case anyone else is running HandsOff! or LittleSnitch or similar network monitoring software, make sure that it isn't blocking /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/Support/akd (and other Apple services)

    I hope this will help someone!

  • by jknn,

    jknn jknn Oct 17, 2016 11:29 AM in response to dsXCBVzxcbzfdb
    Level 1 (4 points)
    Oct 17, 2016 11:29 AM in response to dsXCBVzxcbzfdb

    I had same issue on my iPhone 5S. For me it helped to log into Apple ID in my browser and remove the device (iPhone 5s) from the account. Be aware that all backups will be removed. Then I could restore iPhone as a new device and contacts etc were of course still in the iCloud account synced.

  • by jknn,

    jknn jknn Oct 17, 2016 11:31 AM in response to dsXCBVzxcbzfdb
    Level 1 (4 points)
    Oct 17, 2016 11:31 AM in response to dsXCBVzxcbzfdb

    I had same issue on my iPhone 5S. For me it helped to log into Apple ID in my browser and remove the device (iPhone 5s) from the account. Be aware that all backups will be removed. Then I could restore iPhone as a new device and contacts etc were of course still in the iCloud account synced.

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