Thunderbolt 3 female to Thunderbolt 2 male adapter for Mac Pro?

Hi there guys,


I'm searching in vain for a Thunderbolt 3 female to Thunderbolt 2 male adapter, which doesn't seem to be made by Apple or any 3rd parties that I can track down yet.


I recently bought a brand new Mac Pro (2013 edition) which is Thunderbolt 2.

I earlier recently upgraded to a Lacie 6big hard drive array which is Thunderbolt 3 & USB 3.1


I was really hoping to be able to get Thunderbolt 2 speeds when connecting these devices, and I knew that Apple made a Thunderbolt 3 to Thunderbolt 2 adapter... but I didn't look closely enough to realize that that one is Male to Female, which is useful for connecting older peripherals to a newer laptop.


I was already a little disappointed that Apple hadn't upgraded the Mac Pro to Thunderbolt 3, and I would have held out for a newer model but it was really time for me to upgrade my old 2008 machine.


Does anyone know of any adapters out there that would suit this use case? Or how do we get Apple to make this adapter for the sake of those of us stuck in this situation with newer peripherals and brand new but not quite capable desktops?


Many thanks,

-jj

Posted on Apr 27, 2017 8:52 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 2, 2017 4:24 PM

Got it working!


The adapter indeed does work bi-directionally. There was a driver issue with the hard drive, and I had to install some manufacturer's software. (In this case, the LaCie RAID Manager)


I’d downloaded the app earlier on my laptop to setup the drive, but hadn’t thought to install it on the MacPro.



I’d assumed that that app was just used for monitoring & changing the RAID settings, and hadn’t realized that there was a driver built in. (And I’m so used to the software update mechanism automatically finding drivers for printers and what not that it never occurred to me that there might be a driver needed.) – at any rate, problem solved!


A. Scott – Hope you can find a similar driver solution to your problem.

Grant – thanks for all the thoughtful followup.


Best wishes to all,

-jj

14 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 2, 2017 4:24 PM in response to A.Spott

Got it working!


The adapter indeed does work bi-directionally. There was a driver issue with the hard drive, and I had to install some manufacturer's software. (In this case, the LaCie RAID Manager)


I’d downloaded the app earlier on my laptop to setup the drive, but hadn’t thought to install it on the MacPro.



I’d assumed that that app was just used for monitoring & changing the RAID settings, and hadn’t realized that there was a driver built in. (And I’m so used to the software update mechanism automatically finding drivers for printers and what not that it never occurred to me that there might be a driver needed.) – at any rate, problem solved!


A. Scott – Hope you can find a similar driver solution to your problem.

Grant – thanks for all the thoughtful followup.


Best wishes to all,

-jj

Reply

Apr 27, 2017 10:01 AM in response to Grant Bennet-Alder

Aha!


The dilemma might be that I was just thinking in one direction, and needed a helpful person such as yourself to remind me that I could flip the adapter.


(And of course I need to get my hand on a Thunderbolt-2 cable.)


Sounds like that might solve my problem. I'm grateful to you for the speedy response – thanks for jumping on this before I shipped the other adapter back!

Reply

May 2, 2017 8:11 AM in response to Grant Bennet-Alder

Update:


The Apple website definitely claims that the adapter is bi-directional, so your solution should work just fine.


Unfortunately, it isn't working.


I ordered a Thunderbolt cable, everything plugged in smoothly, and the drive spun up when I plugged it in, but did not mount and was not visible to MacOS' Disk Utility.


Not sure if the problem's on the MacOS side or the Lacie side, and not sure what next steps to take to debug.

Reply

May 2, 2017 11:42 AM in response to jjtiziou

I tried the exact same thing hoping it would work: Thunderbolt 3 to Thunderbolt 2 adapter plugged into a Thunderbolt 3 external hard drive, then connecting the adapter to my iMac's Thunderbolt 2 port via a male-to-male Thunderbolt 2 cable. The drive's LED light did not come on, nor was it recognized by my iMac. I contacted Apple support about it, and they sent me a new adapter and cable, which did not work either. Finally, after weeks of trying to follow up with the support supervisor who was handing my case, I got in touch with another support supervisor, who basically told me the adapters do not work going from Thunderbolt 3 devices into Thunderbolt 2 computer ports.


I asked if Apple had a solution, and he said "no", and that it was not Apple's issue, and that I should contact the manufacturer of the drive. He then said something about buying an Apple external drive to meet my need of running it on my two computers which have Thunderbolt 3 and Thunderbolt 1 ports, but I was too angry at that point to even consider that as a solution, since I wanted to use the expensive Thunderbolt 3 SSD I had already purchased, and did not want to buy another expensive drive.


It seems to me that Apple could create a solution to this if they wanted, but they do not want to. It looks like they just want to make more money by forcing customers to buy more of their products.

Reply

May 2, 2017 2:51 PM in response to Grant Bennet-Alder

Thanks for the explaining the technical limit to the adapter, Grant! However, I am still wondering about jjtiziou's original question: Does someone make a Thunderbolt 3 female to Thunderbolt 2 male adapter? Or is there some other solution available? I have searched all over and cannot find anything.

Reply

May 2, 2017 2:53 PM in response to Grant Bennet-Alder

Yep, but that's not it either – the LaCie 6big is a desktop raid array with its own power supply.


A.Spott's earlier reply seems to be running into the same situation that I'm in – I'm just confused because the website for the adapter quite clearly reads:


As a bidirectional adapter, it can also connect new Thunderbolt 3 devices to a Mac with a Thunderbolt or Thunderbolt 2 port and macOS Sierra.

So the solution that you suggested really should work... only it seems not to.


When I talked to Apple tech support, they didn't even seem to know that the adapter was supposed to be bi-directional, basically left me at connecting over USB.


The adapter also seems to have a pile of 1 star ratings in the store... strange, as it seems to be a pretty straightforward piece of hardware.

Reply

May 2, 2017 3:20 PM in response to A.Spott

Hey A.Spott - do you perchance have your support ticket # for that handy if you get this soon? I'm on a chat thread with a support person, and they're giving me the same "we'll send you a replacement" story. Would love to be able to reference your case.

Reply

May 2, 2017 4:08 PM in response to jjtiziou

The first case number is 100157086728, but the problem was miscategorized, and I was having all sorts of issues getting responses from the support supervisor who originally helped me, so I started a new support case, numbered 100181204249. I hope this helps.


Also, if you find a solution, jjtiziou, please let me know, as I would really like to get my drive working with my iMac. Thanks!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Thunderbolt 3 female to Thunderbolt 2 male adapter for Mac Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.