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Cannot delete SMTP server in Mail.app it just keeps reappearing

Hi,


I have tried to remove an SMTP server (the only that I have defined) from the SMTP servers list on the mail app for macOS as instructed everywhere, it actually removes the server from the list, however if I close the preferences window, go back to mail, and open the preferences again, puff, there is the SMTP server again.

Note that I only have 1 SMTP server defined, I added IMAP to the account and wanted to get rid of the SMTP.

Any ideas? Does anyone know in which file the smtp server settings are stored on the hard drive so I can delete it?

MacBook Pro (Retina, 13-inch, Mid 2014), iOS 11.0.3

Posted on Oct 19, 2017 2:39 PM

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Posted on Oct 20, 2017 7:22 AM

Just found in Keychain two hidden entries that corresponded to smtp servers (com.apple.account.SMTP.asynchost).

Delete them and puff, no more ghost smtp server on the mail app.

Hope this helps anyone who faces the same problem.

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Oct 20, 2017 7:22 AM in response to cpfamilia

Just found in Keychain two hidden entries that corresponded to smtp servers (com.apple.account.SMTP.asynchost).

Delete them and puff, no more ghost smtp server on the mail app.

Hope this helps anyone who faces the same problem.

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Oct 20, 2017 2:38 AM in response to cpfamilia

As per this article Mail outgoing server settings - Apple Support

Outgoing server settings

You can set preferences for the SMTP mail server you use to send messages, as directed by the provider of your email account.

To view these preferences, choose Mail > Preferences, click Accounts, click Server Settings, click the outgoing Account pop-up menu, then choose Edit SMTP Server List.


Server list

The servers available to you and the accounts that are using them.

Add , Remove

Add or remove a server. Don’t remove a server that’s in use by an account unless you’re ready to select or add another one immediately.

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Oct 19, 2017 10:49 PM in response to cpfamilia

If I read that correctly, you are using an IMAP based email account and are trying to remove the SMTP server definition related to that account and not replace it?


With IMAP, you still need an SMTP server in addition to the IMAP server. IMAP handles the collection of your email from your ISPs mail server, SMTP handles you sending email from that account.


That said there is a "None" setting for the outbound server (in which casse you will not be able to send from that email address).


I've seen one related issue where an SMTP server setting kept changing in its own (it was repeatedly changing to a different SMTP server definition - away from the server settings that I wished to use). I did two things to resolve it. Firstly, rather than trying to fix the definition that would not stick, I created another similar one, was able to use that and then was able to delete the old one. Also in that case ensure that "Automatically Manage Connection Settings" is deselected in the SMTP server definition.

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Oct 20, 2017 2:17 AM in response to x64uk

The SMTP server appears in all my email accounts. Though it was defined for just one. However, and regardless of being need to send emails as addition to the IMAP server, even if I delete the account originally associated with the server, the SMTP server keeps there, and if deleted the server after this, it just keeps reappearing.
This is not a big issue as I can select the outgoing server and so far the mail app doesn't mix servers on sending. However this is not the expected behaviour for the applications.

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Oct 20, 2017 2:27 AM in response to cpfamilia

As was stated already, you need an SMTP server or you won’t be able to send mail at all.

Try adding a different SMTP server - presumably one that you want to use - and then deleting the old one.

Edit: maybe the server reappears because it is still associated with one or more accounts. If so, try setting each account ‘s SMTP server to something else (or none) before deleting from the list.

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Oct 20, 2017 4:53 AM in response to Luis Sequeira1

Re “adding a different server”

For best results (sometimes *ANY* results) it should be a server from the same ISPs infrastructure. The issue there is that either a another ISPs server might refuse to relay for your email address even if you authenticate to it, or the recipient’s inbound servers may refuse the email as spam.


Re “setting the server to something else”

That is what dug me out of the issue that I described at the end of my previous post.


Putting those two things together. Create a second smtp server definition for the SAME ISP smtp server that is currently specified. Migrate all accounts over to that, then get rid of the original server definition and disassociate the smtp servers from whichever accounts you don’t want them on.

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Oct 20, 2017 7:36 AM in response to cpfamilia

Hello !

May be you have discovered some files for smtp server , for an average computer user the keychain files from user library or system library are not be deleted , it can corrupt keychain and system can malfunction .😎

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Cannot delete SMTP server in Mail.app it just keeps reappearing

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