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There was a fraudulent order on my apple ID

I have an order placed using my apple ID. I got the email that my account has been locked, so I logged into my account and unlocked it but i cannot find anything in the menus or any trace of the transaction in order to dispute it. What do I do?

Posted on Mar 8, 2018 6:54 AM

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Posted on Mar 8, 2018 12:21 PM

It may be a phishing email.

Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Mar 8, 2018 12:21 PM in response to firooz237

It may be a phishing email.

Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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There was a fraudulent order on my apple ID

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