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Nano emits high-pitched whine or buzz

17943 Views 254 Replies Latest reply: Jan 1, 2007 10:50 AM by Doug Stringham RSS
  • Zebastian Larsson Level 1 Level 1 (0 points)
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    Oct 10, 2006 8:33 AM (in response to Steve from Canada)
    I've come across it more and more lately. I work for an Apple reseller and so far the High Pitched noise has not come up as a fault on Apple's online book-in for defective parts. Hope it will soon though caus it's rather embarasing not to have any answers to the costumers questions
    Power Book G4, Mac OS X (10.4.8)
  • yarry Calculating status...
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    Oct 10, 2006 9:43 AM (in response to Zappa)
    Zappa, it is very important to understand whether there exist totally silent 2nd gen. nanos, or just the noise level varies a bit.

    To make the test reliable, could you ask a young female person to hold the back side of your ipod near her ear (the ipod should be switched on, of course)? If she hears nothing, that would clearly prove the point.

    Sony Vaio VGN-A117S   Windows XP  
  • Loren Ha Calculating status...
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    Oct 10, 2006 10:02 PM (in response to asat18)
    YES! Exactly the same. My 1.0.0 nano had no buzzing sound but did have a click wheel flaw in that the wheel would "click" quietly every cycle around. My new 1.0.2 nano or the demo at the store does not have the clickign problem but there definitly is a buzzing sound. The center button was loose when I bought it though, my 1.0.0 only became loose after usage.

       
  • Mark Zboril Calculating status...
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    Oct 10, 2006 10:16 PM (in response to Zebastian Larsson)
    i just want to let everyone know that the whine/buzz that you all are hearing is the hard drive spinning either up or down. so there's nothing to be worried about.
    MacBook 2.0GHz, iPod mini (4GB), iPod nano (4GB), Mac OS X (10.4.8)
  • Louis Skolnick Calculating status...
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    Oct 10, 2006 11:14 PM (in response to Mark Zboril)
    Hard drive? In a flash device? Don't think so. In any case, my pink G2 Nano (4 GB) is totally silent. Can't hear a thing. As a matter of fact, as someone noted above my Motorola RAZR (pink, of course) does make a whining buzzing sound. It does this only when it displays something on the large display. If I open it up slowly it is silent, even when the backlight comes on. Only when I open it up to the point that the display actually shows something, the whine starts.

    Louis

    Homebrew   Other OS   Linux
  • ernstblofeld Calculating status...
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    Oct 11, 2006 7:09 AM (in response to Steve from Canada)
    I was thinking of buying a G2 nano 8GB, but this topic made me think twice. I decided to ring Apple tech support from here in the UK to see what they had to say about the problem.

    They claimed to know nothing about this issue and said that they had no directions from Apple as to what to do about a whine or buzz. The girl I spoke to went on to say that it was probably just the hard drive!!!

    Once I regained the power of speech I tried to tell her that it did not have a hard drive since it has a solid state flash memory. I could tell that she did not believe me, so I gave up. What chance do we have with Apple if this is the standard of tech support they offer?

    Anyway I bit the bullet and bought one despite my fears. Sure it does buzz if I hold it close to my ear, but I cannot hear it at any sort of distance and certainly not with the headphones on. I have had no complaints from others in the room that they can hear any noise so as far as I am concerned I can and will live with it.

    Advent 3312   Windows XP  

    Advent 3312   Windows XP  
  • samonamac Calculating status...
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    Oct 11, 2006 8:01 AM (in response to Steve from Canada)
    Hallelujah! I replaced my refunded 8GB Nano today and unlike the previous one, it does NOT whine, has no hot pixels, no white screen either, works great and I hope i stays this way.

    Best of luck to everyone else with problem Nanos. There is hope.

    SJ

      Mac OS X (10.4.8)   MacBook, Cinema 20", Ipod Nano 8GB
  • yarry Level 1 Level 1 (0 points)
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    Oct 11, 2006 10:13 AM (in response to samonamac)
    By saying it does not whine, do you mean it does not whine absolutely? Even if you press the back side of the ipod against your ear?

    What firmware version did it come with?
    Sony Vaio VGN-A117S, Windows XP
  • samonamac Level 1 Level 1 (0 points)
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    Oct 11, 2006 10:37 AM (in response to yarry)
    It came with 1.0.1 and I checked it at the store and it wasn't making a sound. Upgraded the firmware and synced everything when I got home, still no problem.

    I noticed the noise straight away with the last one so I checked the stores display Nano before I purchased and it was also silent.

      Mac OS X (10.4.8)   MacBook, Cinema 20", Ipod Nano 8GB
  • thinkers_cap Level 1 Level 1 (0 points)
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    Oct 11, 2006 5:21 PM (in response to samonamac)
    I posted before. Its been since Sept 29th and I'm still waiting for my replacement. Hope all the waiting pays off and I actually get a nano without that annoying high pitch noise.

    The funny thing is that I didn't notice it the first day I had it. I noticed it after I filled it with music and let the battery run down a bit.

    Yes its also true that when the iPod is connected to the charger the high pitch sound is way less, probably the sound is related to the battery.

    Has ANYONE heard if this is an issue that apple will admit to? Also, what if my replacement is also making this annoying high pitch sound?
  • nicholasr Level 1 Level 1 (0 points)
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    Oct 11, 2006 8:48 PM (in response to thinkers_cap)
    I sent my buzzing 8gb nano back to apple on Oct 6. Today is Oct 12th and I just received my replacement from them (engraved and all!)

    Let me confirm that my new 8gb black nano DOES NOT have the buzzing problem that my old nano did. This new nano also came shipped with version 1.0.2 firmware.

    The new nano makes a VERY low continuous buzzing sound while on. This sound can ONLY be heard if I hold the back of the ipod up against my ear, or hold the back of the ipod within 4" of my ear. Outside of this 4" range, the noise is completely inaudible in a completely quiet room. This noise seems perfectly normal, and is NOT like the buzz I experienced on my original defective nano. My first nano made a continuous buzzing sound that was loud enough that you could hear it in a quiet room, if it was sitting on my desk 1.5 feet away from me on my desk. The buzz on the new nano is not like this at all-- it cannot be heard by me nor anyone else during normal operation, even in a dead silent room.

    I really suggest that anyone with the buzzing problem (ie you can hear your 2nd gen nano in a quiet room while it is on your desk) call apple for a replacement. As far as I'm concerned, that particular type of buzzing is a defect!
    20" iMac Core Duo, Mac OS X (10.4.5)
  • Loren Ha Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 11, 2006 10:12 PM (in response to thinkers_cap)
    I'm sure somewhere in this thread it mentions that Apple knows about this problem and has replied with "we know and we're working on it."
  • swtbc Calculating status...
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    Oct 12, 2006 7:01 AM (in response to Steve from Canada)
    My 4gb Nano had the same noise. I took it back and got a new one. Completely silient. I would take it back even if you think it has the slightest of noise.
    PC, Windows XP
  • Sinergie Calculating status...
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    Oct 12, 2006 7:48 AM (in response to swtbc)
    Same here after 4 black nano's from the online apple store (all made the high-pitched noise) i got today a silver nano in the local apple centre and it's silent, finally
    Windows XP Pro
  • Yes Sir. Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 12, 2006 10:52 AM (in response to Steve from Canada)
    I just bought an 8 gb nano 2g and it really emits this noise! I have to send it back to the danish webstore which will send it back to apple to repair it and then send it back to my store and back to me.. it will probably be gone for like 2 weeks :S
    I can also just return it and gamble a new one from the store, but is that really safe?
    what would you do?
    PC Labtop, Windows XP
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