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Nano emits high-pitched whine or buzz

17939 Views 254 Replies Latest reply: Jan 1, 2007 10:50 AM by Doug Stringham RSS
  • tensocfan Calculating status...
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    Oct 14, 2006 2:01 PM (in response to the k man)
    I just came across this thread and it seems everyone has a problem with their new iPod Nano. Is it really worth getting one if so many people are complaining about whines and buzzes or what not?
  • LISTEN2MUSIC Calculating status...
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    Oct 14, 2006 2:50 PM (in response to Energie)
    I have two 2's and a 30 gig. Neither made noises when I first got them. One of the 2's is now making the whirring sound and I have no power, video or sound. I am sending it back to Apple for repairs. None of the IPODs should make noises as have been descibed. I suggest if you still have them under warrenty that you get them checked out.
    HOME GROWN, Windows XP Pro
  • Antize Calculating status...
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    Oct 14, 2006 11:06 PM (in response to Steve from Canada)
    I have had 2 8GB Nanos. They both have the high-pitched sound.

    Heres what I would like to know,
    Why does the sound completly dissapear when it is connected via usb to the computer?

    Ah the peaceful silence! Others have mentioned this too...

    The first tolerable at first, but seemed to get worse. The second is tolerable, but its brand new.

    But again my question, it makes me think there is some other mode the nano is in when its hooked up the computer - a different power condition, actually charging instead of discharging.

    I just want one that is silent. Apple engineers fix this please!!!!
    Custom Built Intel, Windows XP
  • Wonker Calculating status...
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    Oct 15, 2006 6:38 AM (in response to Kebabselector)
    I have now had 4 of the new 8gb black nanos, through John Lewis:

    1st: Ordered off the net and was a problem. They came and collected the problem nano and gave me a replacement.

    2nd: That also made a noise. This time they suggested I get an exchange in the store so I can "find one that works".

    3rd: The store attendant gave me another new one, which also made the same noise.

    4th: The guy gets me another one, which didn't make a noise as loud and could only hear it when right next to the ear. Although on the train home, I deceided to "play" with it and low and behold it made the same noise. Guess the background noise in the store meant I couldn't hear it properly. Its now been returned to John Lewis again, who are sending me another one.

    5th: Being delivered! If that too makes a noise I am just going to get a refund and wait for Apple to admit and fix the issue.

    Its not the stores fault, they probably got a dodgy batch. I hope Apply admit the fault as If I have to return the 5th one it is going to look well dodgy!
  • pika2000 Calculating status...
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    Oct 15, 2006 9:41 AM (in response to tensocfan)
    Buy from places that have good return policy (eg. costco)
    Windows XP
  • pika2000 Level 1 Level 1 (0 points)
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    Oct 15, 2006 9:43 AM (in response to Steve from Canada)
    I bought an 8GB nano form Costco. It emits that high pitch noise when turned on. It's very obvious, and I can hear it even from an arm length. It hurts my ear. If I reset the nano for it to reboot, I can here the high pitch of electronics chirping. Went back to costco, exchanged it, 2nd unit does the same thing. Even worse, 2nd unit has plenty of dust under the LCD already. Both have firmware 1.02 out of the box. Returned it. Bad batch? Extremely poor quality control. I won't buy the nano until Apple can fix this obvious quality control problem. I have countless of personal electronics (PDAs, cellphones, DAPs, even previous iPods) and none of them have ever exhibited this problem. My advise for those of you that want to buy a nano, buy from a place that has a good return policy.

    Can anybody that have silent/noisy nano list their out-of the box firmware version? The ones I got and returned are both 1.02.
    Windows XP
  • Antize Level 1 Level 1 (0 points)
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    Oct 15, 2006 10:37 AM (in response to pika2000)
    I would also like to see a firmware report for the different available version to see if anyone is the culprit.

    Versions:
    1.0.0 - Need info...
    1.0.1 - Need info...
    1.0.2 - Emits high pitched noise.

    I know that the oldest version 1.0.0 had some bugs that were fixed in later releases. Though I would like to know if this high pitch issue is apparent in all versions. If it is NOT, then it brings hope that the issue can be fixed with a firmware upgrade.

    If it is a hardware problem then it is very discouraging as the only means to be rid of the sound is to have a new unit.

    I think I will be returning my 2nd generation 8GB Nano till this issue is resolved. Its THAT annoying to me.

    Does anyone know where one can find the old firmware so that I can get more info? iTunes 7 only likes to get the latest, which doesn't help me at all!
    Custom Built Intel, Windows XP
  • Sinergie Calculating status...
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    Oct 15, 2006 11:30 AM (in response to Antize)
    I don't think that it has anything to do with the firmware.

    The first 8gb nano i got had version 1.0 on it and made the noise.
    The second one had version 1.0.1 on it and made the noise.
    The third one also had version 1.0.1 on it and made the noise.
    The fourth one also had version 1.0.1 on it and made the noise.
    (All these came from the online Apple store).

    Also tried upgrading to 1.0.2 but the noise stays. Therefore i believe it's a hardware issue.

    The one i got now (4gb nano) i got from a local Apple centre and came with version 1.0 on it and doesn't make the noise
    Windows XP Pro
  • myersdiz Calculating status...
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    Oct 15, 2006 8:12 PM (in response to Steve from Canada)
    Just returned my day old iPod nano because of this annoying high pitched whine. Also noticed, like another post-er, that when plugged in via USB the sound went away but when disconnected it started making that high pitch noise again. Very annoying. Hope Apple admits issue otherwise I don't know what I'm going to purchase. I shutter to think about a Zune. =)

      Windows XP  
  • Michaelangelo Calculating status...
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    Oct 16, 2006 9:56 AM (in response to myersdiz)
    Oh no! My nano's whining as well.
    I've the 8GB version, serial number starts with 5U63786, bought from Apple Store Italy.

    Nevertheless I've already give'em a call to get it back again (I got the first one back for other reasons, like random reboots, freezes and shutdowns), it should be on its way on thursday, 19.

    After whining iMac G5 power supply, whining MacBook getting orange, Mighty Mouse that doesn't scroll after ten days of usage, I can safely say that IT'S ENOUGH.

    As Apple fan I'll really think twice before buying again something with an apple stuck on it.

    iMac G5   Mac OS X (10.4.8)  

    iMac G5 & MacBook   Mac OS X (10.4.8)  
    iMac G5, Mac OS X (10.4.6)
  • _ Rami Calculating status...
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    Oct 16, 2006 11:20 AM (in response to Steve from Canada)
    I noticed that most response indicate that the 8GB nano is causing this. Is there anyone there who experienced this on the 4GB? And does anyone know if the new red nano has the same problem?
    Macbook, Mac OS X (10.4.8), Black
  • Michaelangelo Level 1 Level 1 (0 points)
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    Oct 16, 2006 1:06 PM (in response to _ Rami)
    As far as I know this seems to affect many 2g nano, no matter which capacity...:-(

    iMac G5 & MacBook   Mac OS X (10.4.8)  
  • swtbc Calculating status...
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    Oct 16, 2006 1:49 PM (in response to _ Rami)
    Mine was a 4GB. First one was 1.0.0 from the apple store. Replacement was 1.0.2, and was perfectly quiet. Kinda thought I was crazy on the first one (so did the guy at the Apple Store). I think it's a real crap shoot. If you buy one take it somewhere quiet before you leave the store and turn it on and check it.
    PC, Windows XP
  • Cars&Guitars Level 1 Level 1 (0 points)
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    Oct 17, 2006 12:21 AM (in response to Steve from Canada)
    Just a post to add that my 8Gb Nano also makes the high pitched whine.

    Perhaps it's a homing signal for when you can't find it..?
    Core 2 Duo 2.67GHz, Windows XP Pro
  • stereo-d Calculating status...
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    Oct 17, 2006 12:33 AM (in response to Steve from Canada)
    There's a new firmware out, v.1.1. After updating the buzz in my black 8Gb nano stopped.

    Intel iMac 20", Mac OS X (10.4.8)
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