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iTunes is unable to browse album covers on this computer

49347 Views 136 Replies Latest reply: Dec 7, 2006 1:29 PM by B2RKidd RSS
  • WantStuff Calculating status...
    I was so excited...

    ... but no, still the same stupid message


    P4 2GHz, 1GB RAM   Windows XP Pro   SP2; Matrox G550; Dual screen
  • Larry Nolan Level 2 Level 2 (165 points)
    Installing 7.0.1.8 allows me to run iTunes instead of it crashing but when I use the cover flow view choice, with my P4 2.8/1Gb XP Pro SP2, Matrox G550 it is just junk displayed both text and graphics. This still needs work but at least the release appears usable now. Haven't connected either of my iPods yet (nano and shuffle) so let's hope that is ok too.

    Larry
    iMac 500 G3 and Asus P4P800E, Mac OS X (10.2.x), Asus runs XP Pro w/Matrox G550
  • WinTaper Calculating status...
    It seems there is another place where 3D can be disabled. here's what fixed it for me (Win 2003 srvr - all latest stuff):

    1. Need all latest Drivers, DirectX and 3D Accel enabled (see posts above)

    2. Need Color-Depth set the 32-bit

    3. From Start Menu, click RUN then type "dxdiag" (no quotes)

    4. click the "Display" tab.

    5. Make sure "DirectDraw Acceleration", "Direct3D Acceleration" and "AGP Texture Acceleration" are ENABLED

    I did this and Cover Flow works beautifully.

    As a developer, would be nice if Apple caught this more gracefully and provided some kind of informational user feedback.

    -Dan Tepper
    Dell Precision, Other OS
  • itsteddy Calculating status...
    this suks!!! why duznt cover flow work!!!!!!!!!???? can sum one help?????
    Windows XP
  • Mathias Dubois Calculating status...
    It would be greatly professional if Aplle would either at least dsable the cover flow button on computers where cover flow don't work or build in another "light", non 3D version of cover flow for the rest of our machines.
    Once again, the new iTunes ist in a pre-beta state to anybody who, like me, works at a software company. Many have old computers and an iPod. My niece has a 2nd gen iMac that's running fine with her iPod. iTunes should serve everybody equally that has, or had until now, an iTunes/iPod compatible machine.

    Mat
    Titanium G4, 2x iMac G5, Macbook, iPod Nano, Mac OS X (10.4.7)
  • David Irvine Calculating status...
    Cover Flow still not working for me and I have updated to the 7.0.1.8 version. I have also checked and tried the methods that have helped others on this topic but unfortunately for me, it still displays "itunes is unable to browse album covers on this computer" I will keep checking everyones experience to see if I anyone has any other ideas or god forbid, apple say something lol.
    Pentium 3 500MHZ 256MBRAM, Windows 2000
  • Denis Lynch Calculating status...
    dxdiag was the key for me - thanks! I've never heard of that.

    I don't know why, but DirectDraw and Direct3D Acceleration were both off. (The Hardware acceleration slider on the display properties was already set to Full.) I clicked that "Enable" button, and now Cover Flow works.

    My card (Intel 82865G) doesn't have AGP Texture Acceleration, apparently. But Cover Flow works fine.

    This is on Windows 2003 Server.

    This stupid error message is obviously not a third-order issue!
  • katv Calculating status...
    Thank you!!!! Cover Flow finally works.

       
  • Lisa Martin Calculating status...
    Can you help me? I don't even know how to tell what kind of video card or driver that I have. I so miss the album art feature.
    Please help
    ipod 40G, Windows XP, lisalisa123@comcast.net
  • OhioJC Calculating status...
    I also am experiencing this problem. Does anyone have a solution yet?
    Gateway, Windows XP
  • R_Dogg Calculating status...
    I HAVE THE SOLUTION

    i once had this problem too, its ur graphics card (have u had trouble getting certain video games to work)
    when i say that its ur video card i dont mean that u need to update it or replace it, just do this

    Start> Run> Type "dxdiag" (no quotes> More Help> Trouble shoot


    from that do what ever one has to do with graphics (doesnt nessecarly apply to itunes)
    Black 60 gb Video, Windows XP Pro, If anything I said helped you please mark "Helpful" or "Solved" accordingly
  • R_Dogg Level 1 Level 1 (50 points)
    OR

    you do this (much easier)

    My Computer > Control Panel > Appearence and Themes > (click on any option then...) Settings > Advance > Trouble Shoot > And put the bar on the "Full" option

    for some reason these bars go down and will interfere with ALOT of video capablilties
    Black 60 gb Video, Windows XP Pro, If anything I said helped you please mark "Helpful" or "Solved" accordingly
  • JonnyB0y Calculating status...
    the dxdiag did it for me too, i found that i didnt have a version of directX with direct3D once id downloaded directX 9c and rebooted cover flow worked perfectly. Good luck to all you guys still trying to make it work.
    HP Compaq nx5000, Windows XP
  • lordwater Calculating status...
    thanks.. your solution is the only one that worked and i had tried everything. thing was this feature(cover flow)used to work and then suddenly didnt and i didnt know why.

    dont know what caused the change in settings... but thanks for the solution!!

    lw
    HP pavillion a420n, Windows XP
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