1 2 3 4 5 6 Previous Next 83 Replies Latest reply: Apr 17, 2007 12:36 PM by David Gimeno Gost Go to original post
  • 75. Re: I *hate* the new “Did this topic solve your issue?” feature
    The Mimico Kid Level 6 Level 6 (10,325 points)
    This post is intended for those Discussion-eers like myself who are still losing sleep at night wondering, "What the heck is that 'Did this topic solve your issue?' feature all about?" ; - )

    Being a denizen of the iTunes for Windows forums, I hope everyone will understand if I mention that I made a brief trip to the Microsoft Newsgroups earlier today - their equivalent to these Apple Discussions.

    Not only did every post have the question "Was this post helpful to you?" with a Yes and No button but there was also a link right underneath asking "Why should I rate a post?"

    For those of you who are hesitant to click on a Microsoft link, here is their explanation. But, by way of disclaimer, I want to make it clear that I don't mean to speculate (or cause others to speculate) that this might in any way be connected to the reason Apple has for introducing a similar question on these boards. I just thought it was interesting to see how a different support board makes use of this sort of feature.


    Why should I rate a post?

    You can also let others in the Community know whether they should bother reading a post or not by rating posts. If you find the information in a post useful, chances are that other people will too.

    Here’s how it works. The system keeps track of positive and negative ratings. Each post has a score, and a rating count. The score is the number of positive ratings, and the rating count is the number of ratings (positive or negative). Each post displays buttons for rating (above the message in the message pane or below the message in the full-thread window) with text asking if the post was helpful to you (or if the post is a response to a question you asked, if the post answered your question). When you rate a post as helpful to you, both the score and the rating count for that post are increased by one. When you rate a post as not helpful, only the rating count is increased by one. When a post has a rating count of at least three, and the ratio of score/rating count is 2/3 or greater, the post is marked as “helpful.”
  • 76. Re: I *hate* the new “Did this topic solve your issue?” feature
    Eme Level 5 Level 5 (5,635 points)
    Hi The Mimico Kid,
    Photobucket - Video and Image Hosting

    Hmm sounds oddly similar, eh?

    Eme'~[ )
  • 77. Re: I *hate* the new “Did this topic solve your issue?” feature
    The Mimico Kid Level 6 Level 6 (10,325 points)
    Hi, Eme.

    Thanks for the honourary green star!

    Hmm sounds oddly similar, eh?


    I thought so too.
  • 78. Re: I *hate* the new “Did this topic solve your issue?” feature
    Chris Miner Level 2 Level 2 (395 points)
    It can be disabled, at least for now, in a custom
    style sheet. But I doubt if the details would be
    appreciated here.


    Doesn't this response actually answer the question? Shouldn't it be marked as the answer? Custom style sheets are a common way to customize the display of webpages to better suite ones personal navigation and GUI preferences. This solution worked well for me.

    800 MHz PowerBook G4, Blueberry iMac, 1.6 GHz G5   Mac OS X (10.4.2)  
  • 79. Re: I *hate* the new “Did this topic solve your issue?” feature
    David Gimeno Gost Level 7 Level 7 (20,775 points)
    Doesn't this response actually answer the question?
    Shouldn't it be marked as the answer?


    I intended to mark it as Helpful, but I’m not sure it would be appropriate to consider this problem as Solved. The “feature” shouldn’t be there in the first place, at least not the way it is now, and I don’t want to give the impression that the current situation is acceptable just because there are some workarounds...
  • 80. Re: I *hate* the new “Did this topic solve your issue?” feature
    Maxplanar Level 4 Level 4 (3,065 points)
    I'm completely confused by this new feature too. When do I use it? What's it for? Why is it there? I already hate the points business, but this seems ridiculous.
  • 81. Re: I *hate* the new “Did this topic solve your issue?” feature
    The Mimico Kid Level 6 Level 6 (10,325 points)
    I'm completely confused by this new feature too. When do I use it? What's it for? Why is it there?


    Welcome to the club, Maxplanar! ; - )

    None of us know and the Discussions Hosts don't seem to be in a particular hurry to tell us.

    We'll just have to wait and (hopefully) see ...
  • 82. Re: I *hate* the new “Did this topic solve your issue?” feature
    NickName.CH Level 1 Level 1 (0 points)
    OK
    This is my first post and is a test.
    Sorry if I'm on the wrong place, but I don't find a sandbox.

    Well. Good Night.

    About the topic I haven't any idea. Bye.

      Mac OS X (10.4.8)  
  • 83. Re: I *hate* the new “Did this topic solve your issue?” feature
    David Gimeno Gost Level 7 Level 7 (20,775 points)
    Well, the “feature” appears to be gone, at least for now (and hopefully forever the way it was).

    I wish I could have marked more than two posts as Helpful here.

    Thanks to everyone and best wishes.
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