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Help, After Restart Server Won't Respond

14223 Views 11 Replies Latest reply: Feb 16, 2007 11:53 AM by DaddyPaycheck RSS
Ford Chambliss Calculating status...
Currently Being Moderated
Feb 13, 2007 5:21 PM
Help. After restarting the server, no "services' are available. Server monitor (running on another computer on the LAN) says there is no memory, no harddrive, and no processors, but reports the fans, blowers, temperature, and power supplies to all be normal. Server Administration program says it can not connect to the server. Apple Remote Desktop reports the same problem.

The first sign of a problem was that two external firewire drives connected to the server did not show up on the Apple Remote Desktop for the server, although both were connected and running. The Disk Utility program on the server also did not show the drives. However, when I ran System Profiler (using Remote Desktop) both external drives were identified. I selected Restart from Apple Remote Desktop to try to solve missing firewire drives problem, but once the restart was done, nothing can see the server but the Server Monitor program, and it reports, as I said earlier, that the server has no hard-drives, no memory modules, and no processors. No server services appear to be available either. No file sharing, and, since the LAN internet connection goes through the server, no internet. (I am sending this from another LAN not connected to the LAN with the X-serve problem.)

Intel X-Serve   Mac OS X (10.4.8)  
  • DaddyPaycheck Level 6 Level 6 (16,035 points)
    Currently Being Moderated
    Feb 14, 2007 3:00 AM (in response to Ford Chambliss)
    Ford Chambliss-

    That is odd. I would suggest powering everything down for a few minutes and then bring it all back up again.

    Luck-

    -DaddyPaycheck
    Basement XServe sitting on a Box of Apples, Mac OS X (10.4.8), A collection of clinking, clanking caliginous junk.
  • DaddyPaycheck Level 6 Level 6 (16,035 points)
    Currently Being Moderated
    Feb 14, 2007 8:23 AM (in response to Ford Chambliss)
    Ford Chambliss-

    No worries.

    I have seen quite a few issues on my own basement server that were solved via the kick it in the arse method of powering it down and waiting a few.

    I am not certain but i think there are various services and log files and such that do not get completely stopped and refreshed via the restart. Seems like they should.

    If it happens again worry some more.

    Luck-

    -DaddyPaycheck
    Basement XServe sitting on a Box of Apples, Mac OS X (10.4.8), A collection of clinking, clanking caliginous junk.
  • Roger Smith3 Level 6 Level 6 (13,475 points)
    Currently Being Moderated
    Feb 14, 2007 4:22 PM (in response to Ford Chambliss)
    Because the logs are going to rotate, I'd suggest copying /var/log and /Library/Logs somewhere so you have the logs from the event. I'd also check all the logs for an hour or so before the incident started and the bad boot to see if there's additional info.

    Roger
    XServer, Mac OS X (10.4.3), XRAID, Xasperated
  • Tod Kuykendall Level 4 Level 4 (2,270 points)
    Currently Being Moderated
    Feb 15, 2007 8:47 AM (in response to Ford Chambliss)
    There is an application to ease your reading of logs called Console.

    Go to Applications > Utilities > Console

    and start it up. If the starting window is singe paned the click on the Console tool on the top and left windowpane will open with all the usual log locations in it.

    Toggle the areas open to see the logs contained within each entry. In many cases you will need to the Unix name of the service you want to examine eg the firewall is ipfw etc.

    HTH,

    =Tod

    PS /var is a standard Unix directory that is hidden in the GUI layer of OS X. Open terminal and type 'cd /var' and you will be in it. 'ls" will reveal 'log' if you want to do it manually.

    G5/2.0x2, Dual XServes x2, XRAID, beige G3 501Mhz    
  • Roger Smith3 Level 6 Level 6 (13,475 points)
    Currently Being Moderated
    Feb 15, 2007 4:22 PM (in response to Ford Chambliss)
    To put a copy of /var/log on your desktop, in Terminal do:

    sudo cp -rp /var/log ~/Desktop/

    You can copy and paste that command.

    Roger
    XServer, Mac OS X (10.4.3), XRAID, Xasperated
  • Tod Kuykendall Level 4 Level 4 (2,270 points)
    Currently Being Moderated
    Feb 16, 2007 11:49 AM (in response to Ford Chambliss)
    DoH! Sorry, one of the first questions should be "is it unlocked?" but somehow everyone skipped right over that one.

    Glad to hear it's fixed!

    =Tod

    G5/2.0x2, Dual XServes x2, XRAID, beige G3 501Mhz    
  • DaddyPaycheck Level 6 Level 6 (16,035 points)
    Currently Being Moderated
    Feb 16, 2007 11:53 AM (in response to Tod Kuykendall)
    Dohh!

    No way should we all have missed that.

    Thanks for the feedback-

    -DaddyPaycheck
    Basement XServe sitting on a Box of Apples, Mac OS X (10.4.8), A collection of clinking, clanking caliginous junk.

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