Skip navigation
This discussion is archived

Address Book

10753 Views 71 Replies Latest reply: May 31, 2007 2:58 PM by smtID RSS
  • VoiceTeach Calculating status...
    Currently Being Moderated
    Feb 28, 2007 7:57 AM (in response to VoiceTeach)
    Fortunately, I used to used Entourage, so I was able to save that address book to my desktop and drag it into Address Book and the list was repopulated.

    Why do I not have a folder called 'beforesave'?
    MacBook Pro, Mac OS X (10.4.8)
  • msolsona Calculating status...
    Currently Being Moderated
    Mar 2, 2007 11:52 PM (in response to havinabubble)
    I have been losing my Address Book data every week for the last month, since I received my MBP. I have not found a real pattern yet. I had Palm with iSync and I uninstalled it. It happened 5 days afterwards.

    Has anybody seen any information from Apple about bugs or fixes for AB?

    MBP Core2, Mac OS X (10.4.8)
  • James Westafer Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 3, 2007 11:50 AM (in response to daveyleis1)
    Same here. Lost everything. I lost it after syncing with my phone the first time, and put the computer to sleep before I was finished. I tried to pull the information back from my phone into the address book and somehow that failed and I ended up with less on my phone than I started with. This is most inconvenient.
    I have some large files: 4.4mb in the sync services folder in ~/Library/Application\ Support/SyncServices/Local/ that I believe may contain some of my missing data. I want to find out how to get the data out of there so I can restore my data. The fact that this thread is several months old without any word from the great monolith is most disturbing. Basically it tells me that Address Book and iSync are useless applications that should be avoided. I can't imagine the general public will accept this kind of crap after dropping $600 for an iPhone.
    PowerBook Lombard (with DayStar G4), Mac OS X (10.4.8)
  • gujamin Level 4 Level 4 (1,025 points)
    Currently Being Moderated
    Mar 3, 2007 2:03 PM (in response to daveyleis1)
    well, it happened to me again :-/

    is everyone else using iChat? I found it lost everything while I was trying to add a contact and using iChat and I think I was using iChat all the other times it's happened....perhaps that's something?
    G5 Dual 2.5GHz, MacPro Quad Xeon, MacBook Pro 15" 2.16GHz Core Duo, Mac OS X (10.4.8), Nokia N90, Nikon D80
  • Tom Read Calculating status...
    Currently Being Moderated
    Mar 13, 2007 9:50 PM (in response to daveyleis1)
    Today I opened up address book and it was completely blank! Fortunately I have it synced with Entourage and so was able to import all my addresses from Entourage...the only downside was that I lost all my profile photos. However, I'm wondering if somehow the syncing function was the cause of the loss of data in the first place?

    I didn't even realize that Address Book had a back up function, but I will definitely be using it regularly from now on. I expect better from Apple.

  • gujamin Level 4 Level 4 (1,025 points)
    Currently Being Moderated
    Mar 14, 2007 5:52 AM (in response to Tom Read)
    were you using 10.4.8 or 10.4.9?

    If this happens to anyone using 10.4.9, please reply to this sub-thread. I'd be curious if this is fixed with the 10.4.9 update.
    G5 Dual 2.5GHz, MacPro Quad Xeon, MacBook Pro 15" 2.16GHz Core Duo, Mac OS X (10.4.9), Nokia N90, Nikon D80
  • Christopher Rollyson Calculating status...
    Currently Being Moderated
    Mar 16, 2007 6:35 PM (in response to daveyleis1)
    Another back-up hack for consideration: Stuffit's Archive Assistant.

    I work with AB constantly and have several thousand contacts, and I've "lost" them mysteriously as have many here. In addition to the weekly general backup, I back it up daily in case I forget otherwise; created a folder within /user/library/Application Support/AddressBook/backups. I stay away from synching to backup as this thread shows that it's not ready for prime time.

    I also back up after every few names or so when doing a lot of work.

    I hope this can save someone some grief.. we've certainly had too much already!

    PB G4 17 inch; TiBook; iMac, Mac OS X (10.4.9), 1 gig RAM
  • MarkWWW Calculating status...
    Currently Being Moderated
    Mar 19, 2007 11:24 AM (in response to gujamin)
    I've been having the problem since I bought my IMac in June 06. I back up every night, but it's still irritating (and costly) to continually salvage my data. I turned of Isync and have upgraded to 10.4.9. Same problem...
    IMac Duo 1.83 17in., Mac OS X (10.4.9), 1.5 GB
  • JenTom Calculating status...
    Currently Being Moderated
    Apr 17, 2007 8:12 PM (in response to gujamin)
    I am using 10.4.9, and I am having a similar problem. I'm hoping that someone can help me fix it. I'm not sure when my data was lost, or misplaced, but I did sync to an iPod recently.

    I tried to edit an address book entry, and it behaved very oddly, and address book then quit. Tonight, I opened address book, and there is nothing there, not even my card, or Apple's. There is no viewer window, and there doesn't appear to be a way to get one.

    I checked in Mail, and when I look at the address book in there, all my data is fine.

    I looked in users/library/applicationsupport/addressbook and found the following:

    ABPerson.index 8 KB
    ABPerson.skIndex 176 KB
    ABPerson.skIndexInverted 372 KB (11 April)
    ABSubscribedPerson.skIndexInverted 8KB 1.2 MB (today) 1.1 MB 4 MB (11 April)

    I've put in the date modified dates for the more recent files. Could anyone give me a suggestion as to how to get Address Book to display my addresses?
    iMac G5, Mac OS X (10.4.9)
  • dilly41 Calculating status...
    Currently Being Moderated
    May 8, 2007 5:04 PM (in response to gujamin)
    I have 10.4.9 and yes, I lost all my addresses. Furthermore, I cannot create any new groups. Clicking the + button gets no results. I was going to post a messge about that, but after reading all these posts, I think I'll just search shareware to see if there's a better one out there.
    iMac5,1 duo Intel core, Mac OS X (10.4.9)
  • mary_cry Calculating status...
    Currently Being Moderated
    May 24, 2007 10:48 AM (in response to dilly41)
    10.4.9 -

    Working in mail and address book at the same time - mail froze and I force quit. When I next looked at address book all 680 entries were gone. Except for 2 - myself and apple. Ouch !

    Tried the data.previous swtich as mentioned often above but did not work. Now address book freezes everytime I open it ?!?! *** ?

    Any ideas ?
    mac book pro, Mac OS X (10.4.9)
  • smtID Calculating status...
    Currently Being Moderated
    May 31, 2007 2:58 PM (in response to Christopher Rollyson)
    have been using address book since this March and the same thing happened to me today. reading this discussion today, i realize how lucky i am that it didn't happen sooner.

    today, for the 1st time, i clicked on an address to add it to AB and shortly thereafter discovered that was the only address in AB. although i tried a few things suggested in the myriad posts about this common problem nothing worked.

    fortunately i previously used eudora and there is an import eudora addresses script so there is minimal damage (other than wasting 4 hours trying to fix this bug.)

    now i'll start backing up AB & ical (thanks for the suggestions!) PLUS i'll also make all changes/adds/etc to my eudora AB -- just for good measure.
    dual-core intel xeon, Mac OS X (10.4.8)
1 2 3 4 5 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.