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1341 Views 7 Replies Latest reply: Mar 28, 2007 9:17 AM by Tod Kuykendall
Currently Being ModeratedMar 20, 2007 8:41 AM (in response to Chris Richardson1)No subnet restriction that I'm aware of.
Take RAID admin out of the equation. From the machine you're running RAID Admin on, can you telnet to port 80 of the Xserve RAID?
I suspect the problem is your network configuration.Quad-Core PMG5, 4 GB RAM, 7800 GT, 1 TB disk., Mac OS X (10.4.8)
Currently Being ModeratedMar 20, 2007 10:25 AM (in response to Chris Richardson1)Reset the RAID with a unfurled safety clip as per this KB entry http://docs.info.apple.com/article.html?artnum=86367 and then if you and the RAID are on a network with a DHCP server you will see it. If you are not then connnect directly with your machine set to DHCP and they will talk via Bonjour.
Apple Blackbook Mac OS X (10.4.9)Apple Blackbook, Mac OS X (10.4.9)
Currently Being ModeratedMar 23, 2007 3:36 AM (in response to Rupert Watson)I haven't been in the same physical location as these machines for the last couple of days (ah, the wonders of Apple Remote Desktop). I'm back with them now, and have tried
1) Shutdown, unplug everything, wait for a couple of minutes, reconnect, restart.
2) RAID controller reset as per Apple support page.
Neither of these interventions has fixed my problem. I can still ping and telnet to port 80 on the new RAID, but RAID Admin only works for machines on the same subnet. It picks the machines up (by Bonjour ?) when you "Add System", but hangs on "Gathering Info..."
At the moment, I've worked around the problem by creative reassignment of IP addresses. But it still irks me slightly that there's something wrong with our network setup that stops RAID Admin from working across subnets.
Thanks for all the suggestions.
Currently Being ModeratedMar 28, 2007 5:16 AM (in response to Chris Richardson1)Hi
Same problem here.. "Gathering Information" for at least 2 hours ...
I tried following:
Shutting down XRAID, connecting ethernet port 1 to a new switch with DHCP.
Connecting a laptop to the switch.
Connecting with Raid Admin to XRAID. Raid Admin hung up at "Gathering Information".
Other Lan-Port direct connected to the laptop: same problem.
I´ll try the Raid-Controller-Reset today.
Are there any logs i could check? How much information the "Raid Admin" gather or else.
Or a solution to reset the lan-ports.
Or a solution to make it work
EDIT: Found this and i'll try it this evening:
XRAID Mac OS X (10.4.9)
Currently Being ModeratedMar 28, 2007 9:17 AM (in response to davidvdb)Sorry I wasn't up on this thread, I had the same thing happen and the solution was the same.
Six months of monitoring from a notebook dedicated to that task and suddenly couldn't connect - some yellow lights and some green and the endless "gathering information".
Paper clip reseting it didn't do it and even turning it off didn't do it. To really shut it down you need to unplug to power it down because "off" is really standby mode according to Applecare. I physically removed the power and then restarted it and it's been fine since. Apparently the v1.5 firmware was supposed to address this issue but didn't completely. (Version 1.5 was relatively new when this happened to me.)
Hope that helps (belatedly),
G5/2.0x2, Dual XServes x2, XRAID, beige G3 501Mhz