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441 Views 3 Replies Latest reply: May 18, 2007 6:58 AM by Gilles H.
Currently Being ModeratedMay 17, 2007 6:46 AM (in response to Gilles H.)The only way I know of to go back to (reinstall) QT 7.1.5 is to:
• call Apple and get a case number for your QT problem - they might even step you through the reinstall process
• backup all of your data for safe keeping
• download stand alone QT 7.1.5 installer
• use disk utility and repair permissions and make sure your hard drive has no problems. I did a verify of my hard drive to check it. If there are problems then repair them prior to doing any installations.
• perform an Archive and Install from your system install disks (or original disks that came with your computer if it was some version of Tiger (19.4.x)
• perform all the software updates with the exception of QT 7.1.5
* remember to repair permissions between restarts
• keep checking the software update until only the QT 7.1.6 install remains and DO NOT install that
• install QT 7.1.5
The above steps should get you back to QT 7.1.5. Just remember that if you did any modifications to the OS you will have to redo them. In working with Apple to zero in on my QT problems I had to do the Archive and Install process twice and there was only one program I had to tweak again to get working and that was Meteorologist. Also, since Apple originally thought my problem might have been with the last Security Patch I did not reinstall that yet. My system is very stable with 10.4.9 (without the Security Patch for now) and QT 7.1.5.
iMac G5 20 inch Mac OS X (10.4.9)
Currently Being ModeratedMay 17, 2007 10:56 AM (in response to Gilles H.)I had the very same problem with 7.1.6 and I think there are many others out there who are similarly frustrated. It is taking Apple a very long time to recognize this problem.
I reinstalled 7.1.5 by Archiving and (re)Installing OS X 10.4 from the DVD. Once this was done (a rather long process, more than an hour), I restarted and ran a Software Update to bring the system up to 10.4.9. I restarted and ran another Software Update, unchecking the QuickTime 7.1.6 box to prevent it from downloading and installing. I restarted and found the QuickTime 7.1.5 download on the Support>Downloads web page and installed that.
If you do the same, you will notice that you have to reinstall TWAIN drivers, APE (if you have it), QuickImage (if you have that), RealPlayer, Flip4Mac, etc.
Make sure that System Preferences>Software Update has the "Download Important Updates" box UNCHECKED to avoid having this problem in the future.
QuickTime 7.1.6 has been a real waste of time for me and has taught me to check the discussions board before faithfully downloading updates from Apple in the future.
I tried every solution submitted on this forum, but
QuickTime 7.1.6 does not work properly on my iMac
(freezes after 5 seconds into a video). How can I
re-install version 7.1.5 ?iMac g4, Mac OS X (10.4.9)