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MacBook hard drive failure epidemic

87552 Views 91 Replies Latest reply: Nov 7, 2007 3:40 PM by Kevin Duane RSS
  • dwb Level 6 Level 6 (19,675 points)
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    May 18, 2007 7:08 PM (in response to Kevin Duane)
    How long it takes to go into safe sleep depends on a number of factors - how many programs are running and how many files are open. But I've noticed too that if I put it to sleep shortly after restarting it seems take less time than if it has been up for several days or weeks. Then again, it might be my imagination.

    Note too that safe sleep can be disabled. For more information, look <a href "http://www.macosxhints.com/article.php?story=20070302210328928">here.



    MacBook (black) / G5 Dual Desktop / Mac mini Core Duo   Mac OS X (10.4.8)   WinXP, RedHat Linux, Nano, 4G iPod, Treo 680
  • Jason Rawlings Calculating status...
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    May 23, 2007 9:33 AM (in response to Kevin Duane)
    Just happened to me..

    There is no hope... The drive will be replaced with a new one
    iMac 20inch INTEL CORE DUO & MacBook 1.8 2 Gig, Mac OS X (10.4.6)
  • timtamtastic Level 1 Level 1 (0 points)
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    May 24, 2007 10:45 AM (in response to Kevin Duane)
    i just joined the dead HD club. lost a years worth of photos and about 30 demos from GB, and many recently downloaded mp3s.

    after 12 years of consistency, apple has finally broken my heart.
    macbook, Mac OS X (10.4.7)
  • mp3fan Level 1 Level 1 (60 points)
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    May 24, 2007 1:22 PM (in response to timtamtastic)
    So you don't make backups then? Hard drives can fail at any stage (although admittedly this current problem looks like it may related to a faulty batch fitted to Macbooks), so you might want to consider backing up slightly more regularly than once a year! The cost of external hard disks has fallen to an all time low, so there's really no excuse - assuming you value your data.



       
  • John Purins Level 1 Level 1 (105 points)
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    May 24, 2007 8:10 PM (in response to Kevin Duane)
    Your initial post talks about a Fujitsu 2.5" 60GB drive but none of the other posts mention the brand and model.

    Are all these failures in machines with Fujitsu drives?

    Power Mac G5 2GHz dual-core & 13" MacBook 2.0GHz Core 2 Duo Black   Mac OS X (10.4.9)  
  • skewed Calculating status...
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    May 24, 2007 10:17 PM (in response to Kevin Duane)
    My drive failed about a month ago without any warning. My battery was fully charged and the unit was plugged in. I was actually just in the process of firing off an e-mail when I heard the drive making odd clicking noises and then I got the spinning beach ball.

    The only other person I know with a MacBook also had a hard drive failure.

    I lost quite a bit of data, but they were very empathetic at the Apple store and had me up and running again within 24 hours.

    MacBook   Mac OS X (10.4.9)  
  • NeverOwnedAPC Calculating status...
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    May 25, 2007 4:38 AM (in response to skewed)
    This just happened to me yesterday morning. I was in the process of iChatting and using Exposé. Color wheel. I did a force restart and heard somewhat quiet hard drive knocking sounds. I have an appointment at the Genius Bar today. An Apple rep at my university said that it was either the hard drive or the logic board. I'm hoping its the latter.

    I also lost years worth of data...but had my iPhotos and iTunes and some documents backed up. I'm a student and with all my course info/notes/work, etc. If it is the hard drive, I'll have no choice but to use some $$$ data recovery service to get my files back.

    I hope they can process this ASAP!
    MacBook 2.16Ghz Superdrive White, Mac OS X (10.4.9)
  • timtamtastic Level 1 Level 1 (0 points)
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    May 25, 2007 5:50 AM (in response to mp3fan)
    i wrote my post in panic. i actually do back up and recovered a lot of the stuff, particularly the photos and mp3s. unfortunately, i did lose about 15 GB demos from the past few weeks.
    macbook, Mac OS X (10.4.7)
  • pringbat Calculating status...
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    May 25, 2007 6:02 AM (in response to Kevin Duane)
    Oh strewth, me too. My MacBook, not running as wildly hot as it sometimes does, and not sent to sleep/woken up prematurely - just editing a Word document. Clicking noises from inside followed by beachball and total freeze. I restart and get the question mark folder. Restart with system discs and no hard drive is to be found.

    I think it is more than high time that someone from Apple responded to this thread - there is clearly a serious problem with MacBook/MacBook Pro hard drives.

    I've owned about 6 different Macs over the last few years, including two Powerbooks, and have never had these problems before.

    MacBook 2.0ghz/60gig   Mac OS X (10.4.9)  
  • John Gardiner1 Level 2 Level 2 (325 points)
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    May 25, 2007 5:05 PM (in response to Kevin Duane)
    Identical story. This is my third hard drive. However, this last one also had the flashing icon and all following faioekld:

    - Boot from Tiger DVD - won't
    - Install OSX by Firewire Taret Disk mode (ie the Macbook as the FW disc, installing via a PMac. This WORKED and the OS booted running via the PM...BUT the Macbook would not boot from the OS...FW mode shoed the OS was installed OK but unbootable.
    - Eventually an IT colleague managed to clone OSX off a portable drive....THIS BOOTED!!! BUT...it would not thenlet you run the DVD OSX intaller or any other original disks...(sayd "OSX 10.4 cannot be installed on this computer." !!!

    - So, it now runs via the cloned OS (so this is a sort of solution...).....but it STILL will not allow any OS reinstall...Is this some more fundaemtnal Firmware or hardware fault..?

    Since I had rpeviously put a new HD in and installed ifne off Tiger DVD, the new problem IS a real new fault..
    Macbook 2GHz dual black, 2GB RAM, Mac OS X (10.4.9)
  • krypton825 Calculating status...
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    May 27, 2007 12:09 PM (in response to John Purins)
    I've had two hard drive failures on my MacBook in the past year. Both were Hitachi drives (100 GB 2.5" SATA). In both cases the MacBook was plugged in, and I wasn't doing anything special- web browsing etc. Got the spinning beach ball and lots of clicking. I've spoken to several people at Apple, and only one (apparently rogue) technician has acknowledged that there is an issue with some MacBooks. I've been keeping good backups, but this level of unreliability is unacceptable. There's gotta be a way to get them to acknowledge the problem, isn't there??
    MacBook (gen 1) 2.0 GHz 2 GB RAM
  • TroyAllen Calculating status...
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    May 27, 2007 12:29 PM (in response to pringbat)
    "I think it is more than high time that someone from Apple responded to this thread."

    You must be new to Apple. lol
    Mac OS X (10.4.9)
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