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3624 Views 41 Replies Latest reply: Jun 19, 2007 12:19 AM by WillyB_UT
I won't go on with a long explanation of my problems with Bluetooth, but I'm having the same symptoms on my black Macbook ever since I upgraded to 10.4.9. The problem gets worse when I mate my Verizon 8830 with my Mac, but even my Might Mouse will disconnect with the same error everyone else is getting.
I've already had my motherboard replaced so I'd have to venture that this is a sw issue, not hw.Mini and Macbook, Mac OS X (10.4.9), Windows 2003 Server
I won't go on with a long explanation of my problems
with Bluetooth, but I'm having the same symptoms on
my black Macbook ever since I upgraded to 10.4.9. The
problem gets worse when I mate my Verizon 8830 with
my Mac, but even my Might Mouse will disconnect with
the same error everyone else is getting.
I've already had my motherboard replaced so I'd have
to venture that this is a sw issue, not hw.
I'm heading in to see the local Apple reseller this morning. They are an approved repair shop and their techos are working this morning so I am going to see if they know anything of what is going on.
I spoke to one of their sales people yesterday, and he wasn't too helpful -- reckoned they hadn't heard anything about this -- so I directed him to this forum. All he could suggest was calling Apple support but I think I'll head in to talk to someone in person, and then if needed, call Applecare.
Man -- this is really annoying -- the mighty mouse keeps coming and going. Poor thing, it'll get a complex soon that no one wants to associate with it.
I'll update when I get back later on.
MacBook Mac OS X (10.4.9) Video iPod 30GB, Apple iPod HiFi
I've had the same problems with my bluetooth. I don't use it often to connect, but I notice when the icon is "unavailable" on the top of my screen.
I first had the "won't go to sleep" problem in March. I took my macbook in, and they replaced the bluetooth switch. It fixed the problem... for 2 months. Now the whole thing started over again.
A reboot solved the issue the first time, but only worked once. I've repaired permissions, EVERYTHING. A forced sleep doesn't even work- I have to shut my computer off when I'm not using it.
Anyone else with a repeat problem? This leads me to believe it is software-related as well. Any ways to overcome it???
Macbook Mac OS X (10.4.9)
Well, I went into the city to see the Apple guys -- they claim not to have heard anything about this issue, which is hard to believe. I pointed them to the forum, but they weren't too interested. Their suggestion was that perhaps it was a conflict between my mobile phone which I have paired to the Mac -- the suggestion was that when I am not needing it paired, to cancel it. Seemed an odd solution, however they are the experts, not me. When my bluetooth finally became available again, I found that the phone was no longer recognised anyway -- so that obviously isn't the cause of the issue.
I really can't be without my Mac for weeks on end, so may end up getting an external mouse (I have the BT Mighty Mouse, hence my issue), and hold off to see if there is a software issue -- cos I have my doubts it is hardware related. This is extremely frustrating to say the least.
MacBook Mac OS X (10.4.9) Video iPod 30GB, Apple iPod HiFi
I tried to do all suggestion in this forum, including reset PMU, reset PRAM, delete this and delete that, so and so. But the situation remains the same.
I finally took my macbook to service provider for a repair. They said that there is a problem in the connection cable connecting the MB and the BT module. I'm now waiting the parts and a replacement. Hope this solve the problem.Macbook, Mac OS X (10.4.8)
One thing I'm sure. This is certainly not an OSX 10.4.9 update consequence. I did a lot of search on this issue on the internet. This issue has a quite long history. Someone report this problem as early as 2005.Macbook, Mac OS X (10.4.8)
I'm not so convinced that this isn't related to 10.4.9. If this was a hardware issue, shutting down and rebooting wouldn't fix the problem, and for me, that almost always does.
My problem started when I paired my BT phone with my Mac. I'm going to delete it since I think there is an incompatibility between what the Cambridge Silicon Radio (CSR) driver thinks it should see and the phone's BT sw. That, however, wouldn't explain why others are having issues who only run a Mighty Mouse.
I talked with Tech Support yesterday and my agent alluded to the fact that they knew about this problem, but who knows, maybe she was just placating me. The reason for my call was I had deleted the BT Prefs file and because the BT module was still not available, it wouldn't regenerate itself. Once I reset the PMU it cam back.
Very annoying.Mini and Macbook, Mac OS X (10.4.9), Windows 2003 Server
In my case, rebooting wouldn't fix the problem. Whenever the "bluetooth not available" issue occurs, it persist no matter how many rebooting. I have to turn my macbook off and wait it to cool down. Then turn it on again. The bluetooth will come back, for a few minutes.
Moreover, I installed bootcamp and Windows XP. This "bluetooth not available" issue also happen when I boot my macbook in XP. So I believe this is a hardware problem.Macbook, Mac OS X (10.4.8)
I finally get back my macbook from the service provider. They said that the cable connecting the main board and the bluetooth module has been replaced.
Now the "bluetooth: not available" problem seems solved. So far so good.Macbook, Mac OS X (10.4.9)
I noticed on http://www.appledefects.com/wiki/index.php?title=MacBook#Bluetoothmodule_is_not_recognized_anymore it tells that it could be related to 10.4.9.
I smash that: I re-installed OS into 10.4.6 (originally with my macbook) and the problems stayed.
Hardwaregrowler can let you see when it happens Every time, instead of you only noticing it while you want to use bluetooth.
And yes. Full apple care trace (PMU reset, bla bla) has been done here, nothing helped.
FYI: My macbook has gone back for the 3rd time now (only this bluetooth problem, and even more times for other things). Last time they replaced Logical board and bluetooth. Nothing seemd to help.