12 Replies Latest reply: Jul 11, 2007 10:55 AM by grassynole
Ryan Florence Level 1 Level 1 (0 points)
I already posted a thread similar to this, but to give this problem more real estate I've created this post in the networking forum where it belongs.

I bought a new MacBook last Thursday, after getting Kernel Panics every half an hour I took it back to the store and exchanged it for a new one. Got the new one and continue to have Kernel Panics of the same sort.

Some Facts (and many others know):

1. It did not happen before updating to 10.4.10
2. It has only happened when I'm running on battery power and connected with Airport WiFi
3. In addition to Kernel Panics, I have a very spotty internet connection and Safari, Safari 3 Beta, and FireFox all quit unexpectedly frequently (again, when on Battery Power and WiFi/Airport)
4. My iMac is connected to the same wireless router and is running 10.4.10 with no problems.
5. My wireless router/modem is a 2WIRE issued from Qwest DSL. The 2WIRE product number is: 2700HG-D

To avoid the issues I either have to have the adapter or ethernet plugged in, or go back to 10.4.9.

That's it! If you are having similar problems please post!

1st MacBooks filtered console panic.log:

panic(cpu 0 caller 0x0035E7BD): mbuf address out of range 0xfce54a
panic(cpu 0 caller 0x0035D0BB): mbuf address out of range 0x4700a8c0
panic(cpu 0 caller 0x0035CDC6): mget MCHECK: m_type=ffffaaaa m=26b6ec00
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
panic(cpu 0 caller 0x0035DC60): mbuf address out of range 0x7a90e98f
panic(cpu 0 caller 0x0035D0BB): mbuf address out of range 0xffff0100
panic(cpu 0 caller 0x0035D113): mbuf address out of range 0xffff0100

2nd MacBooks panic.log (got both of these within 20 minutes of running 10.4.10, notice the time stamps)

Mon Jul 9 17:54:17 2007
panic(cpu 0 caller 0x0035D0BB): mbuf address out of range 0x1800ffff
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x150abab8 : 0x128d08 (0x3cc0a4 0x150abadc 0x131de5 0x0)
0x150abaf8 : 0x35d0bb (0x3ecf78 0x1800ffff 0x4019c9c 0x13fe35)
0x150abb18 : 0x23bc6c (0x1 0x2 0x150abb28 0x150abb28)
0x150abc28 : 0x23a814 (0x49eaa8c 0x3b585065 0x3b58560d 0x4d00a8c0)
0x150abe08 : 0x22f3f5 (0x26bb6900 0x14 0x41383e6a 0x16b)
0x150abe48 : 0x230e56 (0x26bb6900 0x14 0x6 0x0)
0x150abf58 : 0x21e5cb (0x26bb6900 0x26bb6900 0x44707c 0x1a37c0)
0x150abf98 : 0x204e88 (0x3d11204 0x26bb6900 0x26c21816 0x1)
0x150abfc8 : 0x19ad2c (0x0 0x0 0x10 0x3cb5880) Backtrace terminated-invalid frame pointer 0x0

Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386


*******

Mon Jul 9 17:58:24 2007
panic(cpu 0 caller 0x0035D113): mbuf address out of range 0x80100
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x1507bba8 : 0x128d08 (0x3cc0a4 0x1507bbcc 0x131de5 0x0)
0x1507bbe8 : 0x35d113 (0x3ecf78 0x80100 0x0 0x4230df0)
0x1507bc08 : 0x35d4b3 (0x26b4e900 0x4230e7c 0x2000 0x26b8f838)
0x1507bc28 : 0x23a6ac (0x26b4e900 0x1 0x1 0x4d00a8c0)
0x1507be08 : 0x22f3f5 (0x26b4e900 0x14 0x1507be58 0x1a1ee8)
0x1507be48 : 0x230e56 (0x26b4e900 0x14 0x6 0x0)
0x1507bf58 : 0x21e5cb (0x26b4e900 0x26b4e900 0x44707c 0x1a37c0)
0x1507bf98 : 0x204e88 (0x3d86004 0x26b4e900 0x26b8f816 0x1)
0x1507bfc8 : 0x19ad2c (0x0 0x0 0x10 0x3cb9e00) Backtrace terminated-invalid frame pointer 0x0

Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386


*******


iMac 20" 2.33GHz | MacBook 2.0 GHz, Mac OS X (10.4.10)
  • 1. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    tbonetaylor Level 1 Level 1 (0 points)
    hey man i have the exact same problems and this morning i talked with apple care since im still under the 90 day warranty, all these problems either have to do with the airport card is some mb or the logic board or finally something that has to do with power distribution or something while running on battery power give apple care a call and let them know whats happening
  • 2. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    Ryan Florence Level 1 Level 1 (0 points)
    I spent about an hour and a half on the phone with them last Friday. After doing a bit of digging on his side the Apple representative found it was a known issue (he didn't know about it off-hand).

    We spent most of the time giving them as much information as possible about the issue.

    Since it's a new machine it was easy for me to re-install OS X from the grey disks that come with the computer to get back to 10.4.9. No problems since then. As of right now that's the only real solution.

    iMac 20" 2.33GHz | MacBook 2.0 GHz   Mac OS X (10.4.10)  
  • 3. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    tele_player Level 5 Level 5 (5,380 points)
    It's good that it has now hit the 'known issue' stage in Apple Support - by now they realize it's a new bug in 10.4.10, and that it's affecting lots of users.

    I'm cautiously optimistic for a fix for this in the near future... they just need to tell a few engineers to put down their iPhones for a few minutes and clean up the mess they made.
  • 4. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    grassynole Level 2 Level 2 (275 points)
    I am getting the kernel panics while both connected to the charger and when running on battery only. Both times, the KP log pointed towards the driver for the atheros chip on the airport card and my Dlink DGl-4300 router using WPA2 and the latest firmware (1.8 I think). Below is one of my panic logs:

    Fri Jul 6 02:05:04 2007
    panic(cpu 0 caller 0x001A4A55): Unresolved kernel trap (CPU 0, Type 14=page fault), registers:
    CR0: 0x8001003b, CR2: 0x0008010a, CR3: 0x01ecd000, CR4: 0x000006e0
    EAX: 0x00000006, EBX: 0x24b37107, ECX: 0x0008010a, EDX: 0x247d7c60
    CR2: 0x0008010a, EBP: 0x2634bbf8, ESI: 0x00080110, EDI: 0x247d72c8
    EFL: 0x00010206, EIP: 0x00198d64, CS: 0x00000008, DS: 0x37fc0010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x2634b9f8 : 0x128d08 (0x3cc0a4 0x2634ba1c 0x131de5 0x0)
    0x2634ba38 : 0x1a4a55 (0x3d24b8 0x0 0xe 0x3d1cdc)
    0x2634bb48 : 0x19aeb4 (0x2634bb60 0xde 0x0 0x9dc44c)
    0x2634bbf8 : 0x9b6e1e (0x8010a 0x24b37107 0x6 0x52e364a0)
    0x2634bdd8 : 0x9b9059 (0x247d72c8 0x297 0x2634be08 0x0)
    0x2634bf08 : 0x39b3c3 (0x247d7000 0x4da3a80 0x1 0x13578b)
    0x2634bf58 : 0x39a595 (0x4da3a80 0x0 0x2634bf88 0x1357f6)
    0x2634bf88 : 0x39a2cb (0x4db2b80 0x4db2b80 0x2634bfc8 0x204ecf)
    0x2634bfc8 : 0x19ad2c (0x4db2b80 0x0 0x19e0b5 0x5340a40) Backtrace terminated-invalid frame pointer 0x0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.driver.AirPort.Atheros(230.8.5)@0x985000
    dependency: com.apple.iokit.IONetworkingFamily(1.5.1)
  • 5. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    eisforexplosion Level 1 Level 1 (0 points)
    Poor connectivity and frequent kernel panics, until reinstalled OS X and declined 10.4.10. Seems to work fine again without the update.
  • 6. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    Core Level 1 Level 1 (15 points)
    Thanks for the update. Here's looking towards 10.4.10 v1.2
  • 7. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    eisforexplosion Level 1 Level 1 (0 points)
    Dear apple,

    Everyone with 2wire routers is getting mad kernel panics. What do you plan to do about it?
  • 8. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    Keeneguy Level 1 Level 1 (0 points)
    Same exact problem with my Macbook. Called Apple Care and they knew nothing about it. I actually had to send in my Macbook for repair. When I got it back I still had kernal panics and the internet was spotty. I finally re-installed my OS with 10.4.8 and I have had no problems since. It is definitely a problem with the newest update.
  • 9. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    eisforexplosion Level 1 Level 1 (0 points)
    In agreement. Everything seems to work fine with 10.4.8. I just did a clean install of OS X and didn't download the newest update. Now I'm just waiting for word from apple.
  • 10. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    bjgolden Level 1 Level 1 (0 points)
    How can one revert back to 10.4.9 without using system disks or losing any of their files/settings??

    Has anyone heard if Apple has come up with a fix for this yet ?
  • 11. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    Ryan Florence Level 1 Level 1 (0 points)
    While apple doesn't make it easy to go back a version, they do make it easy to re-install OS X without losing your files.

    Stick your OS X installation disc in your computer and open it up, then run the installer. In one of the early steps it has a required "Options" button.

    One of the options is to re-install OS X but keep a copy of all your files. It will re-install and drop a folder called something like "Old System Files" or something like that, I forgot exactly. After you re-install OS X you can simply open up that folder and find all of your files.

    The other option is to back up to a hard drive elsewhere or burn a few DVDs.

    Somebody correct me if I missed something, it's been a while since I've re-installed this way.
  • 12. Re: Regarding Kernel Panics, 10.4.10 update, and WiFi
    grassynole Level 2 Level 2 (275 points)
    Well, it's not just 2Wire routers, although this seems to be a real problem piece of hardware with Airport cards. In my case, I have been having random KP's with a fully updated D-Link DGL-4300 using WPA2. Although, since I reinstalled the 10.4.10 V.1.1 update over my original 10.4.10 update, things have been working pretty smoothly.