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2347 Views 8 Replies Latest reply: Jul 19, 2007 10:06 AM by Gauchos
Currently Being ModeratedJul 11, 2007 10:57 AM (in response to Alex Oliver)Only way to find out is to call apple.Mac Book Pro Intel Core Dou, Mac OS X (10.4.9), IPhone 8 Gig, Airport Extreem
Currently Being ModeratedJul 11, 2007 11:33 AM (in response to Alex Oliver)Alex
Request a replacement.
iPhone Support # 1-800-694-7466
PB G3 "Pismo"/ 2.0Ghz BlackBook 2GB OWC RAM/ 8GB iPhone Mac OS X (10.4.10)
Currently Being ModeratedJul 11, 2007 11:31 AM (in response to Alex Oliver)Did you reset the phone?
Hold down the sleep and home buttongs for 10 seconds until you see an Apple logo on the screen.iPhone 8GB, iPod 30GB, Dell XPS 710H2C
Currently Being ModeratedJul 11, 2007 12:19 PM (in response to PTBoater)Also you can try restore as well.emac ati, extreme wireless, Mac OS X (10.4.9)
Currently Being ModeratedJul 11, 2007 12:58 PM (in response to Alex Oliver)Apple Support is going to have you try all of these things first. I had this problem and went to the Apple Store for support. I had tried reset, but not restore before I went to the store. The Genious and I were unsuccessful in the restore. They replaced the phone.
BTW, (I know some people here are getting sick of me asking this ) do you happen to be using a case with a magnetic closure? I'm pretty sure that is what fried my first one. The is some supporting evidence for that on this board. So I survey when I hear about one having this issue. I've heard people who have had no problems with the magnets, but I don't think I've found a person yet who had this problem and WASN"T using a magnetic case.MacBook Pro 15" 2GHz/2GB/100GB, Mac OS X (10.4.8), iPhone 8M iPod 60GB (Where's the iPhone Avatar?!)
Currently Being ModeratedJul 19, 2007 9:08 AM (in response to mwhitted)Ahhh the magnetic case!
Me and two friends each have 8gb iPhones. Let's call them iPhone A, B, and C. iPhones A and B where purchased on the 29th at the same AT&T store while iPhone C was purchased at a different AT&T store from one of their restock shipments. We each ordered the same leather case with magnetic closures (the two magnets are located in the case, not the flap). iPhone A and C were placed in each of their cases at the same time and iPhone A had the "iPhone Needs Repair" screen within an hour. We checked iPhone C and sure enough, it did too. Throughout the day, each time iPhone A had the repair screen, it was rebooted (home+sleep=apple logo) and placed back in its case. After several restores, iPhone A was never the same again and had to be returned...sad.
iPhone C's owner just powered off each time he got the error, hoping the error would go away (it didn't). It's owner punted after the first day of using the case and put the sim back into an old phone. iPhone C seemed to recover on it's own and has been working fine.
iPhone B didn't get placed into it's case until a few days later, when it too got the error message. iPhone B was only stored in the case once and had the screen only once, but it never fully recovered. It has to go back too. Sad.Xserve G5's, Xserve RAID, Quad G5's, Dual G4's, Macbook Pro, iBook, Mini, Mac OS X (10.4.10)
Currently Being ModeratedJul 19, 2007 9:16 AM (in response to Gauchos)We've determined that it's not ALL magnetic cases. Only those that use "Neodymium magnets". Do you know what BRAND the cases were?
Here is the thread with an exhaustive explaination:
And some information about "Neodymium magnets":
"Neodymium magnets are very strong in comparison to their mass..."
A.K.A. "rare-earth magnetS".
"While most solid state electronic devices are not effected by magnetic fields, some medical devices are not manufactured to mitigate the effects of strong magnetic fields." Maybe phones too?
These could be the ones that I removed from my case:
From the above sales site:
"Never place neodymium magnets near electronic appliances."MacBook Pro 15" 2GHz/2GB/100GB, Mac OS X (10.4.8), iPhone 8M iPod 60GB (Where's the iPhone Avatar?!)
Currently Being ModeratedJul 19, 2007 10:06 AM (in response to mwhitted)Well, that is good news. I much prefer the magnetic closures to the Riiiippppp of velcro. I'm currently trying out the pouch case from DLO with velcro. We purchased them from Totallycellphones.com. They come in a non descript cello bag with a generic "Cellular Accessories" label. While it is custom fit to the iPhone, it is made in China and is clearly "generic". Is there a list of "approved" magnetic case manufacturers being gathered somewhere?xserve G5's, Xserve RAID, Quad G5's, Dual G4's, Macbook Pro, iBook, Mini, Mac OS X (10.4.10)