6 Replies Latest reply: Jul 23, 2007 5:48 AM by Bill Heyman
Bill Heyman Level 1 Level 1 (25 points)
inside the network, 10.4 xserve, running active directory, the windows admin wants to connect to xserve w/ real vnc 4.2.8. he tries to connect via ip but gets a message complaining of missing security modules or something like that. i can connect via remote desktop from the inside on any mac. services running are only appletalk and windows.
how can i get him to be able to connect from his node?

G4, G5 iMac, MacBook, Mac Mini, Mac OS X (10.4.8)
  • 1. Re: Can't connect from Windows w/ real vnc 4.2.8
    gdiscenza Level 1 Level 1 (90 points)
    I'm using TightVNC without any modifications to the default settings, I can connect to my server, which is in a colocation facility, without any problems.

    He might want to try a different client.

    -Gregg
  • 2. Re: Can't connect from Windows w/ real vnc 4.2.8
    rhwalker Level 3 Level 3 (585 points)
    inside the network, 10.4 xserve, running active
    directory, the windows admin wants to connect to
    xserve w/ real vnc 4.2.8. ...
    how can i get him to be able to connect from his node?


    Bill, just to ask the stupid question: In system preferences, sharing pane, select Apple Remote Desktop (which must be checked if you are able to access from ARD), click "Access Privileges.." Is the "VNC viewers may control screen with password:" box checked? Do you have a password there that he is using?

    Russ
  • 3. Re: Can't connect from Windows w/ real vnc 4.2.8
    Bill Heyman Level 1 Level 1 (25 points)
    I thank all of you for the replies.
    I can't tell, they are in NJ and I'm in NY. I will ask them and then have to wait until they actually do it. Since I have not had any real looking time on this complex xserve setup, there are a lot of things that I'm unaware of. Hopefully this is the cause so we can be done with it quickly. I'll have them look into system prefs.
  • 4. Re: Can't connect from Windows w/ real vnc 4.2.8
    Bill Heyman Level 1 Level 1 (25 points)
    One quick thought though. ARD does need a password to connect so wouldn't that have to be checked off?
  • 5. Re: Can't connect from Windows w/ real vnc 4.2.8
    rhwalker Level 3 Level 3 (585 points)
    One quick thought though. ARD does need a password to
    connect so wouldn't that have to be checked off?


    We may not be talking about the same thing. ARD uses a different port and protocol than VNC. The checkbox enables VNC communication with the server.

    The problem may be one of support that real VNC expects on the server side, or it may be a blocking of VNC access. Hard for me to tell from your post.

    One way to tell if VNC access is possible would be to try from Chicken of the VNC on the Mac. If that works, then it's a real vnc problem; if it doesn't work, then it's a generic VNC problem, which the checkbox should address.

    Russ
  • 6. Re: Can't connect from Windows w/ real vnc 4.2.8
    Bill Heyman Level 1 Level 1 (25 points)
    sounds like you got it right. the admin told me he enabled vnc and it now works. i assume he did it on the xserve but i'm not 100 percent sure. anyhow it is resolved. Thanks for the support.
    BH