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Why ipod not syncing song play count settings to itunes?

2285 Views 12 Replies Latest reply: Nov 24, 2007 1:24 AM by Wow an Ipod! RSS
Dorian O. Level 1 Level 1 (55 points)
Currently Being Moderated
Sep 6, 2007 9:30 PM
I noticed a couple times now where the settings on my ipod don't sync properly and display to itunes.

here are are examples:

* I rate a song with a 1 star on my ipod and it doesn't appear in tunes after syncing

* I would listen to a couple songs and the play count does not update in itunes either

any suggestions?

2.16 Ghz 15.4" Macbook Pro, Mac OS X (10.4.10), Intel Core 2 Duo / 120 GB / 3 GB RAM
  • PT Level 7 Level 7 (20,870 points)
    First off I assume you are auto updating (syncing) the iPod? Because ratings and playcounts do not sync back to iTunes when you manually manage your iPod.

    Second, which version of iTunes are you using? Curious if this is the latest version (7.4) or not.

    Finally, just to be sure, open Disk Utility (Applications -> Utilities) and select your boot drive and do a Repair Disk Permissions on your drive. A good thing to do periodically and especially after installing something like iTunes or an OS upgrade.

    eMac 1.25GHz/1G/160GB/Superdrive  250/200/80 FW Ext Drives , Mac OS X (10.4.10),  Canon iP4200 printer  iLife v4  30GB & 80GB 5th Gen iPods
  • PT Level 7 Level 7 (20,870 points)
    "Why would ratings and playcount no sync back to itunes?"

    When you manually update the iPod everything is basically a one way street. YOU add things to your iPod and you delete things out of the iPod. The iPod never sends anything back to iTunes and iTunes never initializes any sort of sync with the iPod. Again this is for MANUAL mode only. Because of this, play counts, ratings, and other information that was added or updated in the iPod never make it back to iTunes.

    "Is there any way around this?"

    Sure, use one of the auto updating options, either auto update everything or the one for auto updating only specific playlists. In both cases, play counts, rating, etc. will be synced back to the iPod.

    eMac 1.25GHz/1G/160GB/Superdrive  250/200/80 FW Ext Drives , Mac OS X (10.4.10),  Canon iP4200 printer  iLife v4  30GB & 80GB 5th Gen iPods
  • cayayofm Calculating status...
    I noticed this problem today. I listened to a new cd i added to iTunes in my iPod and when i synced the iPod none of the songs registered a playcount. They're all on '0'. I'm using iTunes 7.3.2.
    So there is definitively a problem with this. Maybe is the version i'm using or perhaps it's a general problem.

    I'll be updating iTunes soon, and I'll verify if this problem is fixed.
     PowerBook G4, Mac OS X (10.4.10), iTunes 7.3.2
  • Gecks Calculating status...
    I've noticed this problem to. It's happened ever since I bought a new iPod classic, so it's either the hardware or the subsequent iTunes upgrades.

    I've only ever used automatic syncing so it's not that. It just doesn't seem to update play counts or ratings set on the iPod.

    (note: I use Windows but it seems that this problem is either an iPod or cross-platform issue!)
    iPod Classic 160GB, Windows XP Pro
  • cayayofm Level 1 Level 1 (0 points)
    I downloaded the latest version (7.4.2) and apparently the problem was fixed. I listed to an album and iTunes synced the playcounts.
     PowerBook G4, Mac OS X (10.4.10), iTunes 7.4.2
  • Gecks Level 1 Level 1 (0 points)
    Yes, seems to have resolved it for me, to!
    Windows XP Pro
  • ithildin Calculating status...
    my new iPod Classic 80GB is also not syncing play counts. In addition, and probably related, podcasts that I have listened to on the iPod are still marked as unlistened on my computer after syncing. I am using iTunes 7.4.2 on a Powerbook G4 running 10.4.10, with iPod firmware 1.0.1
  • Chet Hardcastle Level 1 Level 1 (45 points)
    I am having this problem too with my new iPod Classic 160.
    I have iTunes 7.4.2, iPod software 1.0.2, and Mac OS X 10.4.10.

    This is annoying - the whole reason the iPod is so popular is because it is supposed to work seamlessly with iTunes.
    iMac G5 2.0 GHz / 2 GB RAM, Mac OS X (10.4.10), iBook G4 1.2 GHz / 768 MB RAM
  • Chris CA Level 9 Level 9 (73,330 points)
    *This is very strange because this never happened to me on previous ipods.*
    If you were manually managing music it did not.
    Ratings (and all other info) have never transferred back to iTunes when manually managing music.
    iMac G5 (Rev B) ALS - 1 GB RAM, Mac OS X (10.4.10), Silver Mini, Blue Mini
  • Wow an Ipod! Calculating status...
    Did this issue ever get solved?
    I have just bought my first ipod, installed itunes on a brand new laptop windows pc.
    And I can not get the playcount of any music played on my ipod to go back into itunes.
    I don't think I have any unusual settings.
    Please help, I absolutely love my ipod but this is driving me nuts!
    HP, Windows Vista


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