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iPhone sounds: no sound

51525 Views 62 Replies Latest reply: Aug 1, 2008 6:06 AM by rja52 RSS
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tennischic781 Calculating status...
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Aug 16, 2007 6:18 PM
whenever i get a text now, it does not make a noise. none of the sounds besides the ringtone work. i have tried reseting it and when i press on and off on the settings it does not make a sound either. do i need to get a new phone? or is there some way to fix it?
HELP!
Dell, Windows XP
  • bnbzone Level 2 Level 2 (405 points)
    Currently Being Moderated
    Aug 16, 2007 6:31 PM (in response to tennischic781)
    You have done all the basic fixes, Only thing left is to do a full restore from itunes then next, I would suggest calling 1-800-myiphone and ask for a more technical answer. what you have done so far is the best solutions posted on this board to date that I have seen, time to consult the genius bar IMHO

    Message was edited by: bnbzone
    Windows Vista
  • Christopher Chapo Calculating status...
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    Aug 23, 2007 11:06 AM (in response to tennischic781)
    I'm having the same issue as well. Started after doing a full restore last night....
  • harrycap Calculating status...
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    Aug 23, 2007 12:40 PM (in response to tennischic781)
    I had same problem it was the lock button above the volume control that i must have hit to the lock position.Of course did not notice it until i did a full restore hope this helps
    Power Mac G4 867mhz, Mac OS X (10.3.9)
  • Jared Schwartz Calculating status...
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    Aug 23, 2007 4:11 PM (in response to tennischic781)
    I no longer get the unlock "clicking" or the BUUZZZZZZ! vibration when you put in the wrong pass code.
    Macbook
  • iphonechik Level 2 Level 2 (210 points)
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    Aug 23, 2007 9:23 PM (in response to tennischic781)
    I gathered from the thread below that the plugging and unplugging of your earbuds to the jack seemed to work for a few people.

    http://discussions.apple.com/thread.jspa?threadID=1038370&tstart=15
    eMac PowerPC G4, Mac OS X (10.4.10), Blueberry ibook G3 4GB ipod Nano (Remastered Green Edition) 8GB 1st Gen. iphone
  • fitchnw Level 1 Level 1 (90 points)
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    Aug 24, 2007 4:38 PM (in response to harrycap)
    the switch above the volume button is the silence switch, it has nothing to do with locking/unlocking the phone.
    Powerbook 15" G4, Mac OS X (10.4.10), iPhone 8GB
  • Marianco1 Level 2 Level 2 (225 points)
    The solution works:

    I put the headset put in, then pulled it out, then put it in repeatedly until the sound was restored.

    I now have my keyboard sounds back. Hurrah. I had to do this procedure about five times before it returned.

    Hopefully this is only a software bug - not a hardware bug having to do with the headset plug - so it can be fixed with a new software update.
    MacBook Pro 17, PowerMac G4, and 17 others., Mac OS X (10.4.6)
  • badtz Level 2 Level 2 (235 points)
    WEIRD!

    The headphone trick worked.... [I just previously had it plugged in to make a phone call]

    hopefully this will be fixed
    G5 + MBP, Mac OS X (10.4.10)
  • jk05 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 4, 2007 1:55 PM (in response to tennischic781)
    I had the exact same problem, even the speaker at the top of the unit (the one your ear is by) does not work. I tried a soft reset (holding home and sleep button), which did nothing and then did a full restore, still nothing. I went to my local apple store and the genius there asked if I minded if he did a restore at the bar. After the restore finished it still did not work. Immediately he said that it would be sent in and of course covered by warranty. He thinks that it may be the chip that decodes audio (this is what he thought, but who knows). So my iPhone is being shipped for service, for free, and I currently have a loner iPhone, which I was apparently not charged for (not sure if this was a mistake but I think if your phone is being serviced, under the warranty, for a defect they will give you a loner for free). I would suggest that if the problem persists that you either call apple support or go to an apple store. Its all under warranty so you shouldn't need to pay for anything.
    Macbook Pro, Mac OS X (10.4.9)
  • amemain Calculating status...
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    Sep 12, 2007 10:24 AM (in response to tennischic781)
    Same issue here, will try the headset trick when I can. Apple please fix this, its a real pain in the rear. Especially if you notice it after you have left your house and your at WORK and your headset is at home . Brutal
  • toddv124 Calculating status...
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    Sep 14, 2007 1:29 PM (in response to tennischic781)
    So here is my take on this problem. I did the plugging in and out thing and it worked. Since then I have NOT pluged them back in and the phone lost its sounds again. Thanks Steve,
    dell 2400, Windows XP Pro
  • Eric Struhl Level 1 Level 1 (15 points)
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    Sep 15, 2007 6:37 AM (in response to tennischic781)
    I also solved this problem. I was also having an issue with the phone not ever vibrating.

    Solution: Call yourself and flip the silent switch off and on while it should be ringing.

    Message was edited by: Eric Struhl
    Dual 2.0 G5
  • paulbart Calculating status...
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    Sep 17, 2007 9:37 PM (in response to Eric Struhl)
    I also ran into this issue today (loss of mail notification sound effects).

    I was NOT using headphones, nor was I using the 'silencer' switch (above the volume switch).

    But, I did plug the iPhone into the "dock". I've noticed several times before (and today) that when I plug-into the "dock", I randomly get a popup message saying "This accessory is not made to work with the iPhone". It then asks me if it should turn off WiFi to reduce audio noise. If I hit "No", several seconds (or several minutes) later, I'll get the same pop-up.

    Since the "dock" has a line-out connector, I assume that the iPhone is recognizing this 'audio output device' and switching the audio outputs to it. I don't see this problem when I connect directly to the USB cable (remove the stand-up dock and just connect the cable).

    So, I think the iPhone switches the audio output when it (randomly) sees this problem. Because it's obviously confused about whether/not the 'audio device' is plugged in, I think it left it in a goofy state when I unplugged it from the dock. After unplugging it, I noticed that email notifications stopped working.

    I'm not sure exactly what I did to fix it. I re-sync'd with iTunes, and I rebooted the iPhone.

    It seems to work now. I plan on avoiding the "dock" from now on. (of course, I could still run into the similar issue others are seeing with the headphone adapter, but I don't use them often).

    - Paulb
    iPhone, Other OS
  • wsgrant Calculating status...
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    Sep 21, 2007 11:27 AM (in response to tennischic781)
    Same issue with mine today (loss of sounds). Plugging in and out restored the keyboard and text message sounds, but not the "click" when you'd unlock the phone. I hope Apple gets this mess solved. I like the phone, but little **** like this will end up killing them.
    iBook G4, Mac OS X (10.4.10), iPhone
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