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9613 Views 47 Replies Latest reply: Feb 28, 2008 12:52 PM by thkoch
Currently Being ModeratedOct 21, 2007 6:44 AM (in response to Standing Amazed)Hi Standing Amazed,
To try preventing this from happening in this future, you could try restoring your iPod to factory settings. (For more info, read here)
Also, is your iPod's firmware updated to the latest version? That might help, too.
It seems to me that I've read on here, and perhaps other places, that some have had this kind of problem before, too. I'm not sure about your specific time-reverting issue, but I believe some clock-related issues with iPod Touch have been reported before.
Ever since one of the recent software updates, it seems that there have been less problems from iPod touch users overall, so that could be worth a try in troubleshooting your issue.
-Kylene"Nicole" - white 1 GB Nano | "Natalie" - pink 4 GB Nano (Second Generation), Windows XP, iTunes 18.104.22.168 | QT Pro 7.2.0 | Safari for Windows Beta v. 3.0.3 (522.15.5)
Currently Being ModeratedOct 21, 2007 6:52 AM (in response to iPod_nano_1_GB)Thanks for the quick reply.
I've reset the iPod to factory settings twice and have the latest firmware by the intermittant resetting continues.iMac Core 2 Duo, Mac OS X (10.4.10), 16gb iPod touch
Currently Being ModeratedOct 21, 2007 7:23 AM (in response to Standing Amazed)I have had the same problem. I would prefer not resetting to factory settings so I just adjust the time as needed but this has happened approx 3-times. I have ipt for about 3-wks.
DanielSony Vaio, Windows XP
Currently Being ModeratedNov 8, 2007 9:39 AM (in response to Standing Amazed)I've had the same thing happen with my 8GB Touch, actually mine reset to the evening of December 31, 1969. I restored factory settings, updated iTunes and just in case did a manual update to my iPod (of course it wouldn't update since it came with 1.1.1 installed). None of this caused the random resets to stop, it would hold onto the correct sttings for about 4 days then reset. So far I never saw it manage to get to January 2.
I took my iPod back to the store I got it from and no one there had heard of anything like this. I give credit to the store as I came in 15 days after purchuse and their policy says 14 days for returns with all the packaging, but they took my iPod back by itself and just gave me a different one still with the clear plactic on the iPod itself. This happened on the Friday before the time change, so I waited until Sunday evening to sync it for the first time just to avoid any exter time issues. Then on Tuesday the new iPod went back in time. I went back to the store I got it from and there was a totally different crew of people working and none of them had heard of this and were even more baffeled since it happened to two.
The syncing has been happening on the same physical machine, except that I pulled the hard drive and put in a new one and installed Vista. I unfortunatly cannot recall if I noticed the iPod's time travelling before when I was syncing on XP. If it is just happening on my Vista that would make sense, but Standing Amazed your signature shows that you're on Tiger.Self built, Windows Vista, and XP
I am comforted knowing I am not alone in having this problem. I called this into support and the tech response was exactly what I have been reading online, i.e., never heard this happening! He had me zap it with the latest os and the problem still hasn't gone away. Can't believe this isn't a fundamental flaw which Apple needs to address.
JeanHP, Windows Vista
I'm having the same problem of random clock resets. The 16G unit jumps randomly backwards anywhere from a few hours to several years. Have tried the fixes previously discussed with no joy. Systemic fix from Apple needed.Dell e1405, Windows XP
Currently Being ModeratedNov 9, 2007 11:56 AM (in response to Mattias Sandstrom)When did 1.1.2 come out? I didn't see it last night.
I reset the clock manually yesterday before I synced it with my iTunes and it still had the right day and time this morning. I had noticed twice that before when I set and hour:minute timed that it would reset before the timer counted down. I set a timer about an hour ago but so far no change. Murphy's Law, I want to make it change and it works fine.Self built, Windows Vista, and XP
Currently Being ModeratedNov 13, 2007 7:59 AM (in response to Mattias Sandstrom)Just checking in with everyone. I was able to get 1.1.2 loaded on my Touch, but this past weekend it again reset to 1969, so 1.1.2 does not have a fix for this issue. I'm going to go see if the place I bought it from and that gave me this replacement will give me a refund as having to use a second device for my date book kind of defeats part of the purpose.Self built, Windows Vista, and XP
Seems to me, either this is a small group with a defective hardware batch - because if it's affecting a large group, wouldn't it have made the business section (maybe a small corner on the 3rd page) of WSJ? Or, is it such a big problem, Apple is trying to keep it low-key?
Either way, you'd think Apple is monitoring these forums and need to respond in some way! This total silence plus "We've never heard of this before you came along" response from the tech support call center is really disconcerting.
Actually, it seems to be affecting Windows users, and not Mac users (that I can see)
So...might be a combination of something with Windows and iTunes that needs fixing.
Scott MBP Core2Duo Mac Pro iPod Touch 2G Shuffle, U2 iPods, Mac OS X (10.5), XSAN
Did you change the time-zone after setting back the clock? I have left my Time Zone on "Berlin" (and not changed it to "Stockholm") and so far so good.... Could it be that the time-zone of the Windoze computer is clashing with the iPT when iTunes is trying to set it correctly?Windows XP Pro
Currently Being ModeratedNov 13, 2007 12:53 PM (in response to Mattias Sandstrom)I think that or another anomaly is at play.
I would think that if it's truly a bug, we'd see a lot more posts on this, but maybe folks haven't noticed it yet?
Good to keep the thread going to find out. MBP Core2Duo Mac Pro iPod Touch 2G Shuffle, U2 iPods, Mac OS X (10.5), XSAN
Re your post about Apple v Windoze, although I would not rule that out as a variable, the problem is that at times, the clock resets unconnected to a pc.
I can't believe that this is a widespread problem that other users are simply ignoring or unaware of. So, back to a bad batch? Of machines and/or users, that is.