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Bad DVD batch confirmed by Apple!

4280 Views 17 Replies Latest reply: Jan 1, 2008 7:20 PM by Ed Douglas RSS
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MPinMiami Calculating status...
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Oct 26, 2007 9:11 PM
After countless attempts to install Leopard tonight with frozen screens after starting on the Leopard DVD I've just received confirmation from a very helpful Apple support person that some DVD's are apparently bad, causing a major meltdown as evident in this forum tonight. Apple will send me a new DVD since going back to the Apple store in Miami, where I bought my copy, will likely result in the same result. So to all of you with "blue screens" and other non-working install DVD's I hope this information is useful... That's all folks, let's see if Leopard is what it's cranked up to be sometime in the next week or whenever that new DVD shows up:-)) Well, not much to complain about, stuff happens!
PowerBook, Mac OS X (10.4.10)
  • PVC Level 1 Level 1 (90 points)
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    Oct 26, 2007 9:14 PM (in response to MPinMiami)
    But how does that explain why it installed fine on my intel mac mini, but caused my mac pro to go into blue limbo.
    Mac Pro/Powerbook 12/intel Mac mini, Mac OS X (10.4.10), lifelong mac addict starting with the Apple IIc
  • Mireille Green1 Level 4 Level 4 (1,020 points)
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    Oct 26, 2007 9:19 PM (in response to MPinMiami)
    Thank you for the post, that is helpful to know.
    I'll probably try the store tomorrow just in case since they had a running machine on display, but you are right stuff does happen.
    Mireille
    MBP, Mac OS X (10.4.7)
  • Allan Marcus @ LANL Level 2 Level 2 (425 points)
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    Oct 26, 2007 9:23 PM (in response to PVC)
    could be that since it's a universal installer some of the files are ppc and some are intel. Your disk may just a have some bad sectors on the a PPC file, so it's not affected when you install on intel.
    2.7 GHz Dual or MBP, Mac OS X (10.4.10)
  • ParkerKuivila Level 2 Level 2 (230 points)
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    Oct 26, 2007 9:25 PM (in response to MPinMiami)
    I hope thats my problem, and it isn't my Mac.
    Power Mac G5 1.6 Single Processor, Mac OS X (10.4.8)
  • jayhawk Level 1 Level 1 (40 points)
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    Oct 26, 2007 9:30 PM (in response to MPinMiami)
    i have two of the same Macbooks and got the blue screen on one and not the other. i deleted the APE thing on the one and the blue screen went away and the computer started up fine. unfortunately, now i can't open mail.app, iCal, iChat, and address book -- firefox is working, so it's something to do with apple apps it appears.

    and yes, i repaired permissions . . . still broken. i doubt it's the installer disk since the other Macbooks is working just swell.
    dual 2.3 Ghz (july 2005), Mac OS X (10.4.7)
  • fa42337 Calculating status...
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    Oct 26, 2007 9:46 PM (in response to MPinMiami)
    i spoke to an Apple Rep this afternoon (5 p.m. central time) and they are sending me another leopard disc.

    [my mbp won't even read the disk! it just pops out after 30 seconds of attempting to read.]

    the Apple Rep said i should get it in around two business days.
    MacBook Pro, Mac OS X (10.4.10)
  • crazyboy1122 Level 1 Level 1 (0 points)
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    Oct 26, 2007 9:53 PM (in response to ParkerKuivila)
    Same here. I am bringing my DVD back to the Apple store tomorrow. and they better give me a new disc.
    Macbook Pro, iPod (30 Gb), Apple Wireless Keyboard and Mouse, Mac OS X (10.4.10), Leopard here i come!
  • nerowolfe Level 6 Level 6 (13,070 points)
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    Oct 26, 2007 9:57 PM (in response to PVC)
    It may simply be spin to cover up a problematic release, given all the problems I have read about herein. As another noted, it does not explain why a disk installs on one machine and not another.
    They may simply replace the "defective" disks with Leopard 2.
    Mine has not yet shipped from Amazon, so they may already be in the loop. I will contact them tomorrow about this situation and see if they will hold up my shipment until the problem(s) are resolved.
    As an old-timer once told me, "Never take a shortcut when you are in a hurry."
    Some of those who got the first release may wish they had waited.
    Dual G5, MacBookPro 15, MacBookPro3,1 17 Core2Duo, Mac OS X (10.4.10), BC1.4 Vista Ultimate 64-bit
  • nerowolfe Level 6 Level 6 (13,070 points)
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    Oct 26, 2007 9:59 PM (in response to Mireille Green1)
    It sure doesn't help those who lost their HD contents, does it?
    Never never get the initial release of anything. Always wait for the dust to settle.
    Dual G5, MacBookPro 15, MacBookPro3,1 17 Core2Duo, Mac OS X (10.4.10), BC1.4 Vista Ultimate 64-bit
  • SBA-Mac Level 1 Level 1 (120 points)
    Currently Being Moderated
    Oct 26, 2007 10:55 PM (in response to PVC)
    Hi ya PVC;

    Kinda weird in my case. My problem was just the reverse of yours. Mac Pro was fine. The Mac Mini gave me the bad case of the blues. I ended up doing the "Archive and Install" to the Mac Mini and it worked. My Mac Mini is a dual core Intel 1.8 GHz type. I still have 3 more Macs to upgrade.

    Take care,
    Rich
    Mac Pro 8-Core and other Macintoshes, Mac OS X (10.5)
  • iPoodOverZune Calculating status...
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    Oct 26, 2007 11:10 PM (in response to MPinMiami)
    I have the same problem of DVD drive not reading the disc at all. I checked the install disc on a PC. Why the heck it shows only BootCamp files. The drive is labeled as BootCamp and upon exploring it shows documentation folder (does not have any English doc folder), driver folder, autorun, Bootcamp installation pdf, a word file (saying that This disc is for bootcamp only installation on Intel systems) and SetUp. No mention of Leopard or any associated file or at least an installation pdf. What the heck? How is that possible. At least some mention should be there. I guess that could be the problem that the disc contain only bootcamp.
    PB G4 1.25 GHz, Mac OS X (10.4.10)
  • Aviwolf Calculating status...
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    Oct 26, 2007 11:23 PM (in response to iPoodOverZune)
    "Tiger, tiger running right,
    I passed on Leopard; will sleep well tonight".

    Message was edited by: Aviwolf
    i-Mac, Mac OS X (10.4.9)
  • bcr88 Level 2 Level 2 (240 points)
    Currently Being Moderated
    Oct 27, 2007 12:57 AM (in response to iPoodOverZune)
    That would be because the part of the disc containing Leopard is formatted HFS+ (Mac OS Extended), which Windows cannot read.

    All the Leopard stuff is there.
     MacBook Pro, Mac OS X (10.5), 15", 2.33GHz Intel Core 2 Duo, 2GB RAM, Ubuntu 7.10, *SWITCHED: 12-26-'06*
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